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Hey guys, that ACD approach worked. Yes - I agree, the provider is crap, I did recommend that they change this outfit. I appreciate your help on this obsticle. Thanks so much every one CKD

I actually did so but they said they will not work with us. Not much else to say about them... Do I have any other options ?

Good evening, I am facing small challenge with Option11c config to set call redirect/call forwarding for all incomming calls to DID on the PBX. I have to farward all calls to another PBX using outdial over the PSTN PRI currently in service. Can you please recommend approach to it or config...

Hi Acewarlock, Thanks for your help on this move, Do i have to remove the card first and than move the TNs or the otherwise? Thanks again CKD

Good afternoon guys, I have to complete a I understand two-step task of installation new PRi card in Option 11C box which unfortunately need to have one of the Universal trunk card relocated. I wanted to run it through you first to makes sure I don't screw it up. (lol) I have to move listed...

Yeh - it is the issue I guess as well. I just thouth that I can assign user - senior supervisor for instance some extend of administrative tasks like complete reporting ability. Do you know if this is possible on Express 4.2 version ? Thanks so much for you hint too.

Hi guys, I wonder if you ever seen something like this related to rights and permissions to sysadmin account. When I get logged in into SMI via client sotfware or even on the server, with Sysadmin's account credentials I get no rights to create, modify of delete user classes. I cannot change...

Complete reinstallation of enitre Software fixed the issue. Key accepted - done deal. Running well - thanks so much guys,

Hey Guys This is totally strange and I've never seen this before. Either way I attempt installation of SCCE 4.2 as migration or fresh install I get the same errors. Answering your questions, I install on fresh Windows 2000 SP 4 Server Application software, then install-time PEP distributed...

Hi Sandyml, It is actually running Windows 2000 Server (same as demaged one) with service pack 4 Error I get is Setup is not able to decrypt keycode due to 41922 then second one appears Unable to decrypt the old keycode I thripled checked all keys and tried all 3 keycodes from prior...

Hi guys, I am in process of reinstalling SCCE 4.2 server migrating the existing settings onto new alsmost identical hardware and os installed previously. Damaged DB and registry on old unit caused my course of action to replicate the server machine. Complete migration process cannot be...

Guys Just noticed one more piece. M2250 with receptionist can certainly complete the transfer, other users cannot just as shown ebove DN. Is this relating to cls? Thanks so much

Thanks John and no it is actually just standard DN on the Option 11 C. I think that most of the tested DN do not allow this function to any of the CDP based DNs. Here is one of the "broken" DN sets TNB build TN 26 11 SPWD DATE PAGE DES DES 015000 TN 026 0 00 11 TYPE 2006 CDEN 8D CUST 0...

Gents, I faced the issue with call routing on Option 11C Succ 3.0 in specific configuration. Option 11 C based DN does not accept imput for DN located on CDP based system over the tie line to another system. I cna make calls to the same DN and CDP route the call just fine to other side of the...

Makes sense - I was afraid this is limited to only these two options. Well - not much we can offer beyond those options, but I appreciate you help. Thanks again

Gentlemen, What is the feature, key function or trick of the trade to give the user programmed button to transfer her/his boss retrieved calls directly to VM box ? I appreciate your help CKD

Hey guys, All of the work appears to be done correctly and two systems work together awesome. I have used CDP features with DSC and LSC added to each individual user migrated from Option 11 to Cisco side VOIP system after outing the users on the Option side. This way we have bidirectional...

Hi John, I have a great new and bad one. The good one is that the link is up fully functional. I can route calls from Cisco side into Option 11 C. I have build route similar to yours (even numbered it the same) but I don't get the idea how do we actually forward inbound DID calls terminating...

Hey Guys This T is facilityless between teh Cisco 2800 series T1 controller and TMDI. What does the version mismatch standing for and DOWNLOADING ISGFT1DATA REASON: NONE ON CARD mean? Do you have any any recommendation for this condition? Thanks so much for your help CKD

Hi Everyone, I appreciate your help in this config work. I have build most of this but in some extend it does not work - rest is untested either. First, I cannot bring the D channel up and I doubt the TMDI card is build correctly etc. When I attempt to bring the DCH 9 in this case on slot #...