does anyone know what the spec is for ring for the IPO to recognise an incomming call on the analogue trunk module, the equipment we are interfacing with doesnt seem to be supplying a ring that trips the ipo to thinking a call is inbound
unfortunately not, the provider of the app is looking at it however, i guess at that point splitting accross several servers would be best with 150 possible users
we are running a freight tracking app in terminal services on a quad xeon mp box with 16gb ram, raid 1 system, raid 1 for logs and raid 5 for data, all 15k disks, adaptec 2200s controller, frieghts backend DB is foxpro v8.
there are around 60 users on the server as foxpro cant be split across...
i guess that could work in a way though, if they turned forwarding off and the virtual extension was in DND then that would in effect make them not recieve calls for the huntgroup?
but with huntgroup enable/disable it doesnt let you specify which extension to enable/disbale, only which huntgroup and assumes the extension you are dialing from or is there another option
i have had a look at the play configuration option but cannot figure out how to set it up for enable/disbale a user in a huntgroup, can you explain further please?
Barry
we have some users setup with extensions that forward to mobiles and have huntgroup forwarding set as well, but is there a way from the mobile to enable/disable presence in the huntgroup for the virtual exntension that forwards to them?
i have seen that the ip406v2 has the following
The IP406 V2 Office 0T + 2A + 8DS Office base unit is 19" rack mountable and supports as standard-
• 8 x DS Extensions
• 2 Analogue Extensions (CLI)
• 8 port 10/100Mbs Ethernet Switch
• 1 x X.21/V35 WAN port
• 9-way DTE Serial Port
• Expandable by...
yes i have waited over 2 minutes with the overflow set at 60 secondsm Voicemail is ticked in the voicemail tab for the huntgroup
Thanks for all the input
i have a huntgroup called "test"
i have a group in VM PRo called "test"
these are the ones i have been working with, i thought the versions i have of VM Pro and Manager are the latest of 2.1, the 406 is running 2.1(24). i will load the 2.1(34) firmware and keep you posted
tried that and watched the call in call status, when the call position message is played the length counter for the call resets to zero still.
queued now is:
start--->queue position(with a entry prompt message)
Still Queued now is:
Start---> Message/position ----> menu ----> 1 to leave...
i have setup a huntgroup in manager with 4 members, it has queueing with limit of 4 calls and a ring time of 10 secs, the huntgroup has a no answer time of 4 seconds.
in VM Pro i have setup queued and still queued for the huntgroup with
queued:
start---> Message/position ----> tfr to $ACD...
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