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  1. rocomtelecom

    problems de-installing/updating phone manager

    Look if [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{20D9E71A-F736-494E-873B-4DD644894A97}]exist If it is please delete it and try to install the new User CD :)
  2. rocomtelecom

    Set Nightservicehuntgrup from extrenal analog trunk(outsideofthecmpny)

    Can anyone tell me if remote nightservice is possible when the customer does not have VMPRO? We tryed to create a virtual user that was forwarded to a shortcode like *80 SethuntgroupNightservice 500 (Groupnumber) And we linked a external nummer to this virtual user. This does not work. Any...
  3. rocomtelecom

    Error installing UserSuite 3.2.

    Yes i did several times.
  4. rocomtelecom

    Error installing UserSuite 3.2.

    Hi All, I try to install the user suite 3.2 and I get a error that I first must deïnstall the user suite 3.1. I have uninstalled 3.1 true software and control panel. It gone there now but I can't still install the user suite 3.2. I installed the user suite 3.1 again and remove it again so that...
  5. rocomtelecom

    Old voicemails don't delete after 36 hours Embedded VM IP 401 NG

    We don't save the messages when we have listen to it. the messages won't be deleted after a certain time. Because its a embedded voicemail there no register keys to change. Does anyone recognize this problem or have a solution. Software version 3.0 40
  6. rocomtelecom

    Hunt Group Users Logging Out

    There is still a bug in the 3.044 version. When the a user with the softconsole views the settings (forward or in witch hunt group the are active) of a other user and click ok, the user that was been viewing logs out of all the hunt groups. This bug is not in the softconsole but in the...
  7. rocomtelecom

    Callpinking out of the Queue

    Thanks for anwsering :) I think this is not what i am looking for because the hunt group button on the Avaya phone will not work. This button makes you log on and off on all hunt groups where you are a member from. I know that i can make I short code to log on and off in the huntgroep. But i...
  8. rocomtelecom

    Callpinking out of the Queue

    Is it possible with a short code to pick a call out of a certain hunt group Queue?? The meaning of this is that when all users in the hunt group are in a call that any person who wants to he[l can pick a call out of the hunt group. Does anyone has a list of expansions of each separate short code??

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