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  1. nawana

    ADJ-IP errors

    Thanks for that, you kickstarted my brain and looks like the CTI link for call logging was down. It would be nice to be able to find out what the error codes mean though!
  2. nawana

    ADJ-IP errors

    I am getting intermittent errors showing in display errors screen for maintenance object ADJ-IP... but there is nothing in the maintenance manual for S8700 CM2.1 for this MO. Our vendors haven't been particularly helpful in identifying these so far, can anyone help? If I search the document it...
  3. nawana

    IP Softphone issues

    I'm still a bit of a newbie with the whole VoIP business, so please bear with me if I ask stupid questions or don't quite give sufficient info on network setups etc :o) I've just rolled out IP Softphone to our Denmark offices, and it went remarkably well, with only 2 users over there suffering...
  4. nawana

    DCHP ACK Error

    Sorry to bump this but has no-one seen this happen before? (I know the title was wrong, it should be DHCP not DCHP!)
  5. nawana

    DCHP ACK Error

    Have a new issue on ip phones where upon accessing the DHCP the phones displays "DHCP ACK Error" and then resets. Seomtimes this occurs even when attempts are made to manually configure the phone. Not something I've seen before so any help would be appreciated
  6. nawana

    IP Agent R4 app 'disappearing'

    I know its probably a long shot, but here goes anyway :) We have just rolled out IP Agent on our helpdesk and, on a few agents machines, they are getting an 'IPAgent has generated errors and will be closed' message, followed by 'there is no TAPI call control application available to answer any...
  7. nawana

    Call Center info

    may sound obvious but have you tried the avaya docs website? I have downloaded quite a few pdfs from there that have been very helpful in the last few weeks while we have been rolling out VoIP....
  8. nawana

    MW Lights

    did you get this sorted ihatendls? if not - is the extension set up as a station rather than an agent?
  9. nawana

    ARS problem

    I am a total newbie really to this so bear with me! Are you saying you want them to be able to dial an '86' before the number so that they are able to use TAC 506 and therefore route the call out on a specific trunk group?

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