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Cotton might work though it would have to be taped in place as there is no real "hole" at the transmitter to try to stuff. Also, it can't be bulky or the phone won't sit in the charger. I had tried earlier with packing case foam.

I have a customer whose T7406 phone finally gave up the ghost. I replaced it with a T7406e which now works almost too well. It is in a noisy location in a printing shop and the PA system is quite loud so employees can hear over the constant noise. I tried adjusting the "noisy location" settings...

I was back at the site today. The CP is release 01 and the CICS is 2.0. I have tried using different ports on the CICS for the CP and also tried removing the F98- feature codes and then re-booting. Still has the CP taking the B2 DN which cannot be input for Call Forward No Answer. If I point it...

I believe it's 6.0. I'll verify that tomorrow

I just installed a CP 100 Ver 2.0 on an existing CICS. Everything works fine except cannot forward calls to the CP on a Rings DA. F985 brings up the B2 DN instead of the B1 DN and I can not forward calls No Answer. I have tried changing the CICS ports the CP is on and F985 always brings up the...

Both the old and the new Power Supplys appear to be good at 8V output.

I have a CallPilot 150 with 3.1 software connected to An MICS running 6.1 software that has been working for 1 year and 5 days (who's counting).That's the last time I had to replace this one due to a power hit. At that time a UPS was installed. I was told F981 just returned "Inactive Feature"...

My customer has a CICS running 4.2 s/w WI6.0. The trouble has occurred on at least 2 different sets calling different numbers. They establish the call then put it on hold to get information or whatever and the Flashing indicator is not operating when they return so they think the call has...

There are several reasons I'd rather not do a startup, not the least of which is the aggravation to the customer. Curly - being almost retired means I get to pick and choose the jobs I want which is very satisfying.

Strange one today. Had to remove a Trunk module and 2 port Fibre expansion from an MICS running 6.1. They'd been installed in error - Sales!!! I powered down, removed the expansion card and powered up again. All sets came up saying "In Maintenance" and the customer was out of service. After 10...

Thanks for the confirmation. You're right, the price for a bundle is pretty reasonable.

I have a customer wanting to upgrade from a StarTalk Mini to a CP100. Presently they have a 616 DR5 DS. I know CP100 will work on a 3x8 DR 5.1. Is there a 5.1 DS software for the 616 and has anybody had any first hand experience getting one to work? Thanks in advance

I have an MICS customer running 4.1XC WI6.15 and PRI. If a call comes in on his DID while his set is forwarded, there is a 4 or 5 second delay and then an "all trunks busy". I have verified there are lots of free channels on the PRI and tried just an internal extension to extension call which...

Thanks to all that replied. I'll give these suggestions a try. Brett

I have a customer with an MICS 6.1 software running an M7324 with 2 CAP modules as the main receptionists "console". It has started to lock up in that all LCD arrows come on and stay on preventing any call handling at the set. Sometimes the set re-initializes on its own and comes back. Over the...

Thanks for the response luv2ski The customer has tried land line, cel phone as well as this "LAN" phone. I don't know the types but will try to get more detail. Customer also did some telephone banking same night with no problems so it must be that #@*&% new phone system.

I have a customer with an MICS 6.1 and CP 150 2.10 who has one user trying to access his mailbox from home (lives out in the boonies)and the CP does seem to recognize the DTMF tones at all or properly. He also says his LAN phone can't even dial an extension number. (Have we opened another can of...

I went to the site and set the Target line to Ring and Appear. Unfortunately it failed regularly. I read in another Post that 4.0/4.1 was troublesome. I don't suppose Nortel offered a free upgrade by chance. If I do upgrade, I'll go to 6.1. Does anyone know if the Target line numbers will...

I checked the system test log and a couple of months back there was a 695 S4 attached set denied request for a B-channel Also showing May 4 and 7th a cose 904 followed by 0108003C S3 and 0108001E S3 respectively. Can't find this one in the manual. I also noticed this morning that calls...

No complaints from any other users about Busy's. I'll check the alarm logs. Are there Min/Max settings that could affect it?