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We've been battling with this problem for months and months - it's very intermittant and would affect random mailboxes. The only way we found around it was exporting the account via exmerge (and taking all details re DLs, delegates, rules, etc), deleting and recreating the mailbox and then...

Just a thought in the middle of night ... The horizontal scroll bar hasn't been extended to the left has it - so that it 'hides' the tabs in that particular workbook? Where the sheet tabs are supposed to be - is the horizonal scroll bar extending all the way across the entire length of the...

What if you added his name to Autocorrect with a nonbreaking space (in Word97: from the Insert menu, select AutoText and select AutoText again from the sub-menu - then click on the AutoCorrect Tab) For example - in AutoCorrect: In the Replace field enter: firstname(space)surname In the With...

Have you checked that they are publishing their free/busy calendar information to the server? Not sure what version of Outlook you are running but if you go to Tools menu and select Options the free/busy setting should be available via the Calendar options button or tab. If the free\busy...

Do a keyword search in this forum for IMSExt.dll. There are lots of threads about the same thing. This basically involves a registry edit and a text file, and it works with Exchange 5.5. You'll find some information on it at: http://www.dbsinyc.com/DBSI/exchange.htm...

I don't know Outlook 2000 - but a couple of Outlook 98 suggestions ... - Has he checked Deleted Items? - Has he tried 'Tools\Recover Deleted Items' from within the Delete Items folder? - There is a registry edit that will enable the Recover Deleted Items command from folders other than the...

Also found another - ost2pst.exe Apparently Exchange Recovery above was based on this. Ost2pst.exe is a free download from http://www.swynk.com/friends/nicholson/utilities.asp

Maybe frmcache.dat Not sure what OS you are running but on NT 4 it is located at C:\winnt\forms. You could try -quitting from Outlook -renaming the frmcache.dat to frmcache.dat-old -restarting Outook and see how it goes. A clean frmcache.dat will recreate (but if any problems you still have...

This link might help. Their blurb says: "ExchangeRecovery is a data recovery program for Microsoft Exchange Server. In case of server crash or accidental deleting of a Microsoft Exchange Server mailbox, Offline Storage Files (.ost) remain on client computer, containing emails, contacts...

When you download the Address Book 5 files are created/updated ... these are: anrdex.oab browse.oab details.oab rdndex.oab tmplts.oab Here these files reside in C:\Exchange. Not sure if this is the default location.

Word 97 does. Just select the Row that you want for the Heading Row and from the Tools menu, select Headings.

Hi You can do it via a registry edit Go to: [HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Options] Create a new string value named 'LiveScrolling', or (if it already exists) modify the existing value, to equal '1' for live scrolling enabled or '0' for disabled. Close the registry and...

It's a permissions problem - and it's getting a bit outside my league - but here's my understanding. If a DL owner is assigned at the time of creating the DL, there are inherited permissions and everything works OK. However, if you need to assign/change a DL owner after the DL has been created...

Not sure you can - at least I haven't found a way (although there might be one out there). We advise our users not to categorise the Fax number as Fax (Business Fax, Other Fax, etc) but instead to enter the Fax number in contacts under one of the other categories (eg Business 2) etc. The fax...

Hi there ... If you have 50 email addresses separated by commas Outlook is reading it as 50 fields in the one record (or 50 fields in the one Contact as the case may be). You need to replace the commas in your .csv with paragraphs symbols. You can just use find and replace in Word or similar...

We've installed and used one here called The Braille Blazer Portable Embosser and it was very successful. See www.blazie.com Might be worth a look

Outlook 98 (not sure abut Outlook 2000) has a 'nicknames' feature. -In your problem users email, type the surname of the person he wants to send mail to and tab to the next field. -The surname should become underlined in red (indicating more than one person in the GAL with that name). -Right...

Have a look at IMSext.dll. See MS Knowledgebase articles: Q258206, Q259730, Q262097, Q262119 via http://support.microsoft.com/directory/

In Excel 97 this can be caused when Excel is configured to ignore other applications. To check this - open Excel and go to Tools\Options. Click on the General tab and ensure you don't have a tick beside "Ignore other applications".

Have you had a look at IMSext.dll? See MS Knowledgebase articles: Q258206, Q259730, Q262097, Q262119 via http://support.microsoft.com/directory/