First off I know everyone hates the K175 and I did too till I went from the v2 to the v3. The v3 is sooo much faster but it's stripped down. I had issue switching over from my v2 to v3 but got it going and it is working fine but I have red exclamation saying "IPO Services in not currently...
yeah this one was asking for email address for login and not username. I did a factory reset and it asked for username which I put extension # and password in and it worked. Now have a few errors on it but it is working. Thanks
I set up my k175 a few years ago and got the newer model the other day and before I set it up I figured I'd log out and log back in on my current. I've tried my extension, email address as username, tried the password I set under user tab for my extension. I tried password set in the Telephony...
I have trying to figure out how to set up access to my voicemail(built in) but I can't find how to do it. I have read some posts that say ** should get to voicemail when calling number externally but doesn't work for me. I have tried **, *7, #, when voicemail comes on but they don't do...
brain fart, I just saw that, thanks. I was stuck on using shortcode, been a long morning already.
Is there a way for say press 2 to go to my Auto Attendant? I can see all users and groups but don't see option to go to auto attendant. Appreciate the help
I am using 11.1 and the boss wants our embedded voicemail to work like our old nortel where you could press only "0" which voicemail is playing and it would call the receptionist. I have our configured for Office IP Mode and I have even tried to press shortcodes and none seem to react when the...
I found it under user rights -> telephony -> supervisor settings -> cannot be intruded which was defaulted on which seems strange. Is there a way to make it announce the second call more than once? It beeps once and the second line starts blinking. Multiple announcements would be great. Thanks
Running ver 11.1 I have each phone with two appearances on them and they are set to immediate. If you are on a call and someone else calls in it goes to their voicemail after a ring and they get no notification on their phones of second call. Do not disturb is off also. This is on a PRI if...
That was what I was missing, since I tell my users not to use the menu button I didn't even think to look there. I found it under call settings -> audio path -> speaker I kept going under features for some reason. Is there a way to prevent users from getting into the menu system, I would...
Running 11.1 Our receptionist phone is defaulting to the headset when you press an intercom even though no headset is plugged in. I tried a new phone does same thing. It's the only phone doing this. I searched around and found a few things about audio source but I can't find that anywhere on...
How can I get some notification when you call an extension that a person is already on a call. Right now I don't seem to get any notification on LCD that they are on a line? Nortel used to say on another call on the LCD. Thanks
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.