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OK. It's me again. Still very green with this Siemens switch. Fird doesn't want to pay for training so I am leaning on my favorite site for help. How do you create a coverage path with this switch. I have an attorney who wants his line to cover to his secy's extension after a couple of rings...

Thanks Silver!!!

I just had a 3700 installed myself 2 weeks ago. I do know that there are a couple of default usernames and p-words that come with the switch they are: office office and 31994 31994

A hiPath was just installed in our Austin office. Unfortunately, I am in Dallas and am administrator remotely. I have an extension that seems to be programmed just fine but when called it covers to the receptionist. Here is the info on the switch under settings\set up station Call #5062 DID...

Our firms main number has a default voice mail for callers to leave a message on after 11:00 p.m. Before that time we have someone available at the phones. Here is the problem. The voice mail is no longer active. because this is our main number the stat 8200 is actuall trunk-group 1. I can't...

Thanks to everyone. I had to escalate the problem to XO on a national level. Turns out not even XO could hit that prefix through their own switches. Took a couple of days but everyhitng is fine now. I think I lost weight from all of the hair that fell out. <grin>

I'll give them a call. I just found it funny that the entire 903-899-xxxx will not work at all

provider XO route 10 info: route pat: 10 pref: 1 trk grp: 1 FRL: 1 IXC: user BCC 0: y 1: y 2: y 3: y 4: y w: n TSC: NO CA-TSC Request: None ITC: Rest Thanks for all of your help so far. I have never run into this trouble before.

Ok. did the list stat tra and here is what I found: idle stat 2732 cid0x159 tone-receiver port 01A010201 cid0x15b active stat 2732 cid 0x15b dial 91903899 term trunk-group 1 cid0x15b dial 19038993015 route-pattern 10 preference 1 cid0x15b seize trunk group 1 member 38 cid0x15b setup digits...

It's me again. I appreciate everyone's help. Seems like my G3 is about to kiss the baby. Well maybe. Here is my issue. I can't dial Texarkana with the 899 prefix. what I have done: ch ars an 19 190 is listed as: 190 11 11 3 fnpa 1903 is listed as: 1903 11 11 10 fnpa Switch will allow me...

Thanks NX01 & ElvisLives. I'll give it a shot. I am assuming one I use the FAC the next time a call rolls to her desk she will be able to press transfer abrv-dial 3_98 (attorney v-mail button) from here on out?

she is not able to transfer the call to his voice mailbox. example: soemone call's john's office. John is not at his desk so the call rolls to his secy's extension. The secretary then asks if he/she would like to be transferred to his voice mailbox. She then presses transfer v-mail she is...

Yet another problem. When a covers to a secretary's phone she usually transfers the call to her boss' voicemail by pressing transfer v-mail transfer. All of the sudden it has quit working. Now when she tries to transfer a call to her attorney's voicemail she automatically is sent to the "Welcome...

Apparently, one of my extensions is not allowing outside calls to be routed to voicemail. The extension in question does have call coverage path. The first point is the extension of the secretary. It then rolls over to users voicemail. Problem is that outside calls are not routing to voicemail...

I'm stumped on this one. I try to run any office application and get the error "can't find MAINSP1.msp." I am quite sure that is a servie apck. But I have already installed SP1,2 & 3. Also, I can't find that file on my computer that is working properly. Why is that happening and what can I do...

Thanks millions. It was the conversion table. I owe you.

Here is the problem. I am having problem dialing 1877-895-3035. This is a conference bridge number that I am using for a call (obviously). I can dial other 877 numbers. But the one listed above will not ring through. I have checked the ars and even entered the entire number as the string. min...

Here is my problem. I am on a network where we have customized templates to create documents. These templates are located on a server which the users are pointed to. When trying to create a letter (using our custom templates in word) I receive an error that states: "problem accessing 'Database'...

I have recevied a message that says "backup on system is old." When I click OK I receive the following options: 1) uninstall windows XP 2) remove the backup of my previous system What does it mean and what should I do? Thanks

I am having the same issue. The appointment was sent on March 31st and was scheduled for today at 11:30 a.m. Automatically adust for daylight savings time WAS selected. What would that issue be?