Search results for query: *

The CRNO number = NCOS number

Try this: >LD 49 DGT000 MEM AVAIL: (U/P): 23394173 USED U P: 4945516 234003 TOT: 28573692 DISK SPACE NEEDED: 366 KBYTES 2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO) REQ prt TYPE fcr CUST 0 CRNO CRNO 0 INIT ALOW CRNO 1 INIT DENY ALOW 112 999 CRNO 2 INIT DENY...

Assume you have a US Robotics. Follw this longgggg thread 1) The SDI port must be configured for Modem Attachment ( to connect to a DCE) set to 9600, wordlength 8, 1 stop bit, NO parity. 2) The tested Modem is a US Robotics Courier / Sportster WITH DIP Switches. Note newer models of Sportster...

1. Get the lines connected to the Opt81. (Assume this is possible) 2. Create an incoming route for these COT lines 3. Create an IDC table on Opt81 so to look somthing like this TYPE idc CUST 0 DCNO 9 DCNO 9 SDID NO IDGT CDGT 9123 2345 (extn number on Opt11) or CDGT to equal another...

The NT5D12 card is equipped with 6x2 sets of DIP switches for trunk parameters settings for port0 and port1 respectively. Additionally, the NT5D12 card is equipped with one set of four DIP switches for the Ring Ground setting and one set of eight DIP switches for the D-channel Handler parameters...

Still works with ACD sets. The default for ACD sets is to give one buzz. The normal setting is BUZZ in CLS. With this feature it mimicks normal ringing. In later releases of s/w 24.x there's another prompt you can enter in CLS...RNGI.

Here's a really useful site for when you get VoIP problems. http://www.cisco.com/en/US/tech/tk652/tk698/technologies_white_paper09186a00801545e4.shtml

Check the Node config. Make sure echo cancellation is ticked in the DSP Profile tab. Nominal settings are ECHO CANCELLER TAIL 32ms VOICE ACTIVITY DETECTION -17dB JITTER BUFFER 50ms. These are changable but depends on your network. Steve

I assume you mean when a call appears on the DN key not ACD agent log-in key. It's a class of service feature that doesn't normally appear until you invoke it. Try entering FITA (Flexible Incoming Tones Allowed) in the CLS prompt, this should cure it. Good luck, Steve

Ahh! I see we have PC client. Cheers anyway.

This may be specific to the US. I've spoken to our tech support in the UK and they don't see any email option either.

I have SCCS 4.2

Does any one know if it is possible to set scheduled reports to be emailed? The only option i see is either print or export. When you choose the export button there is only the path to folders. Cheers!

Hi, THis could be your problem: CUSTOMER REPORTS UNABLE TO LOGIN TO GRTD - GOT THE FOLLWING ERROR MESSAGE: LOGON FAILURE: General login failure - probably communication problem with Symposium server. IT TURNS OUT THAT THE USER HAD NOT PREVIOUSLY LOGGED ONTO CLIENT PRIOR TO TRYING TO ACCESS...