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  1. pedromt

    Needed to change DHCP Servers. Phones now not receiving DHCP Leases

    Should have mentioned the phones are 5212's and 5224's. They're running off an SX-200_ICP_4.0.0.17 CX This is what my CDE looks like:
  2. pedromt

    Needed to change DHCP Servers. Phones now not receiving DHCP Leases

    Hi, I don't have a consistent vendor or tech support for my phone system here but recently my domain controller took a dump and it handled DHCP. This wasn't immediately apparent to me but I believe as soon as the DHCP leases expired on the phones they can no longer receive an address. I know...
  3. pedromt

    Acrobat rasterizing embedded spreadsheets & printing with errors

    Thought of some info to add: I've basically tried printing this in 3 ways. Using AutoCAD's PDF setting, which is giving me the best result but with strange dots and things across many pages. Using Acrobat itself as the printer, and printing my job first to a DWF file and then printing a PDF...
  4. pedromt

    Acrobat rasterizing embedded spreadsheets & printing with errors

    I recently upgraded from Acrobat 6 to 9. There are some benefits I've found to this and a LOT of annoyances. The most notable being on some larger jobs we have here where I'm printing from AutoCAD to PDF I end up with a number of errors in the prints. I'm actually usually pretty lucky if it...
  5. pedromt

    Excel 2003 - Crashes when Opening File of a SPECIFIC NAME

    it does. I went ahead and cleared them manually anyway... no go.
  6. pedromt

    Excel 2003 - Crashes when Opening File of a SPECIFIC NAME

    There's an excel file we heavily rely on here in the office. One of my users is having an issue where when she attempts to open it, it crashes excel immediately. Here's what I've found out so far: The file's name is JobDataFile If I rename the file to anything else (eg. JobDataFileX) it will...
  7. pedromt

    What to do if my Tech Support sucks?

    paterson, I figured as much, I'm going to need someone at some point. I just feel like I'm so close and have spent so much time now. Actually got the teleworker working but my remote phones go off-line. Can you believe my original mitel support was telling me the problem was my routers? The...
  8. pedromt

    What to do if my Tech Support sucks?

    Current settings: http://farm4.static.flickr.com/3001/2797342659_2f345a5f39.jpg?v=0 Still getting MAIN UNAVAILABLE at the remote site.
  9. pedromt

    What to do if my Tech Support sucks?

    I'll get that changed and report back. Thanks.
  10. pedromt

    What to do if my Tech Support sucks?

    looks like I've reached the end of the road...
  11. pedromt

    What to do if my Tech Support sucks?

    OK, I added the two subnets to the teleworker and tried changing the gateway IP to the teleworker again, but same thing... the phones at the other site start receiving MAIN UNAVAILABLE. Attaching two screenshots of my setup. One is of Form 47 and the other is the Local Networks tab of the...
  12. pedromt

    What to do if my Tech Support sucks?

    one more Q: When I restart the controller, by going to option 8 under system, do I want to be doing 2-RESET_SYSTEM or 7-SHUTDOWN? or something else? 3-IP_PHONES 4-RESET_APC
  13. pedromt

    What to do if my Tech Support sucks?

    also, do the "Number of Hosts" matter?
  14. pedromt

    What to do if my Tech Support sucks?

    Thanks, paterson. The controller is not acting as DHCP, DHCP is done by my Win2k3 servers. Also, not sure if it matters but I have two SX-200's. Not 3300's or 2000's. So... in the teleworker under Security and Local Networks I only had 192.168.0.0 listed, which isn't one of my subnets. I...
  15. pedromt

    What to do if my Tech Support sucks?

    paterson, they receive their IPs through DHCP. Would I find those scope options in the controller's admin? Also, what's the URL to get into the teleworker? I seem to have lost it. I know the IP of the TW, just not what I put in after it in the address bar. Kenny, I'll get back to you once...
  16. pedromt

    What to do if my Tech Support sucks?

    A different controller. We have one at each end. The one here is the "main" one as far as I know.
  17. pedromt

    What to do if my Tech Support sucks?

    I got my teleworker working! It was the issue with the gateway as you all stated. Once I set the gateway to the internal IP of the teleworker and restarted, I tested the teleworker and had two way audio for the first time. However, the phones at our other site stopped working. They kept...
  18. pedromt

    Scanpst.exe finds no errors but Outlook won't open my PST - Next Step?

    The path is fine. I substituted that text for the actual path.
  19. pedromt

    Scanpst.exe finds no errors but Outlook won't open my PST - Next Step?

    My archive folder was too large so I used a program called EZDetach that was recommended to me by a friend to strip of attachments. It reduced the size of the PST by about a third. I didn't try accessing the PST immediately after and instead compacted it. Once the compact completed I received...

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