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By the way what if there is more than one cabinet? How do I depict what cabinet it's in?

Hopefully it will be a painless transition to Succession 4.0.

Thanks Matt.

I will be upgrading our option 21C to a Option 11C next month, is the TN only two numbers or three? Another words is it 11-3, or is it 11-3-1?

Thanks, we just ordered the servers. I think we had to order the OS seperate otherwise it would have been Windows 2003. So we will install the OS with Windows Server 2000. Also, we doubled the recommended RAM and will have dual NIC cards for both SCCS and OTM. SCCS will have RAID 1.

Thanks, but if I supply the hardware (severs) does OTM and SCCS come with a Microsoft license? Or do I need to order my Servers with the OS loaded?

Does anyone know what the server OS should be for these systems? Or do they come with a OS License already? If so what OS system do they come with?

A couple of the ports on the card seem to keep busying out and in order to get them working again I have to out and rebuild? That's why I thought I'd re-seat the card and strat with that.

Do I disable a line side T-1 the same way I would disable a digital card? I would like to re-seat the card.

I definetly will, thanks.

Yes there is a two digit code assigned to this DISA, I guess if I wanted to I could change the line number? The two digit code is their paging code that I would not want to change.

I have a line that is programmed as a DISA? This line when called can access the PA system, how does this work? Someone from outside is abusing the feature and I need to either remove it or come up with another solution....

What is HDX API used for anyway?

Thanks sandyml. I wanted to make sure it's something we will utilize because of the cost difference. There is a significant price increase from the 100 to 200.

That would be great! Thanks John

Can anyone explain to me in lamens terms what the difference between CCS 100 and CCS 200 is? We're looking to upgrade out Meidian Max to Symposium here and an even exchange would be CCS 100 but it's being recommended that we purchase CCS 200?

Menu service meaning voicemail right? Or I'm now being told I can use a MICA card?

What issues are there regarding 4.1 and PRI?

Outside of using voicemail as an auto attendand, is there another option? I am looking to front my ACD group with option to press 1 press 2 etc. One or mnore of these option will direct the caller to an ACD group.

Thanks!