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First let me say that the response is not 100% correct. The issue is the way the comunication happens. I wrote this response in frustration, so I hope that when you read it you understand it is not specifially you, just the general attitude twords expectations twords support. The real issue is...

There is a place for this question, in the KBs at Symantec. Now that there is a new version 6.5 there are new ways it looks at traffic. This is NOT a bad message... It means, that the tcp-gsp, or what ever daemon what listening on that port released the comunication. Sometimes, for various...

This is actually real easy. Open base components. Then interfaces.. This is your interfaces. Now, The OS, not Raptor decides which interface is which, when you add one. So, you should be able to figure out which interface is owned by what address. Once that is done, the interfaces tab will...

Sometimes I have seen this issue. Two things have caused this in my Unix experience. (the only version of the RF I actually use in my envirnment is the Solaris version). Permissions 755, in the whole SG. Secondly, the encryption is botched. If it is the same box, it uses the host ID which it got...

Well, I know nothing about that specific card. Make sure they allow IP types over it. The RM uses udp 500 to connect. After that there is no more TCP, or UDP communication.. The ping is sent via ip type 50, or 51. If your device does not allow this, it will never work. Next, if the device...

Only half of that made sense. That particular error is usually the result of no rule. The users IE should be proxied to the inside interface of the firewall (Inside IE. Closest to the point of communication termination.) Then there must be another rule for the traffic to go back out. The rule...

It depends on what you are doing. Live update only needs FTP. You can download other ways, and there are plenty of articles on Symantec's website. This is antivirus server...

What does your LOG file say? There was a known issue with some DSLs and the firewall. There are articles on this, over SSL. Basically the remote side was fragmenting packets, after the firewall set a DF bit. Which they are not supposed to do. So maybe some firewall logs, or a tcpdump of the...

Can you dump out the traffic (tcpdump) and see what it is doing on both sides?

There is a problem (not with the firewall) but with some forms of authentication and I.E. 6. Make sure that this is not the issue you are talking about. Secondly, what does the firewall say in the LOGS? That would go a long way to knowing what you are talking about...

Well, I am not sure what just happened to my previous post to this. I will give it another try. You have given us nothing to work with. By default the firewall's VPN does not apply to the Firewall rules. So, did you pass the traffic to the proxies? If not, then it is most likely a network...