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to canadianwolf, thanks, the info you supplied is just what I needed. The client doesn't have NAM, but are willing to look at it if the price is right. Thanks to all, GOAT

Novice = beginner to ssinger1 I can only find 1 reference to ACD in the manuals I have. Which is: Creating a ACD Queue on Meridian 1 PBX using a terminal connection. If this requires a computer to program or find this feature than I do not have programming to do so. I only program the systems...

Nortel Mics 5.0, 0x32 Client is a TV station that holds telethons. Client has 8 lines and sometimes only four operators. (small station) Client currently has AA set up for after hours on AA on/off button which sends folks to menu with voicemail selections for different people at the station...

To Metro Man To inside DN's My problem is this software version, I am new (really new) to this and don't understand this version. I have tried what I know but it doesn't seem to work, ( I am not sure at this point if it can be done). So therefore i am requesting that you tell me simply, step by...

thanks for the response Question still is? How do i program it to forward to 2 phones immediately? Step by step please. Build a group? What? Thanks Novice Dave

Nortek? I sure hope so! (it is, I checked) Version? don't know! 0x32? I think? (it sure has enough extensions hooked to it) inherited a system software version??????? F**266344 password 266344 A. Configuration B., C., D.,etc. Maintenance, show Version, show SP: 3OEBF07 The above is what I got...

TO: Bob904 Thanks for the tip. It worked when I programmed the button the way you suggested.

Bob904 Thanks. I'll give it a try.

To Roldan, Yes, the same jack. After I programmed button 18 on Monday I uplugged it to see if it would loose it's programming. IT DID. I plugged it back in, reprogrammed it and it worked. IT also lost it's programming on Friday after we moved it from one office to another office. We moved the...

First, Thanks very much for your input 2nd, I have to learn to proof read my questions better. After working all day the brain gets scrambled and I have problems communicating what the problem is. I typed F831 in the question above, I meant F871, sorry. I was programming the phone on friday...

ICS 2.0 STAR TALK FLASH Voicemail M7324 telephone Receptionist has the only M7324 phone in office and it had B18 progrmmed for AA. Techncian form Bel South KY programmed button 18 for Auto Attendent. When client pressed button 18, NIGHTRINGING OK (ok was on middle button of display) appeared...

Turned out great

Thanks for all of the info, changing from unsupervised to supervised worked.

Yes it does make sense. Thanks a bunch and I let you know how it turns out.

Nortek MICS 5.0, 0 x 32 Phone 7316 How do I program a single phone to not make long distance calls, except 1 - 800 and 1 - 888 numbers.(don't necessarily have to allow those, but, it would be nice ) Do I have to build a filter, if so how is that done. Novice David

Nortel MICS 5.0, 0 x 32 Call Pilot 100 VM Phone 7316 with 8 buttons set for extensions Client calls office Receptionist takes call and forwards to extension by use of preprogram CAP?(one of 8 buttons at top of phone) button. Recpt. is use to voice mail (old system that is being replaced)...

Nortel MICS 5.0, 0 x 32 Phone 7316 Mr. A calls office. Receptionist takes call and pushes conf/trans button placing Mr. A on hold. Recept. then selects unused line and calls Mr. B. Recept. pushes conf/trans button and all three person are in conference. Recept. then pushes hold button and hangs...