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When you reply (or forward) there are four tabs to the left. The third one down (options Tab) has a switch on it called 'Rich text(html)'. Switch this off for that email. Hope this helps!.... MarkThudium@BetterSalesNow.com

I haven't heard of one, and I'd have to say that it's unlikely. GoldMine links to MS Word via specific DDE (Dynamic Data Exchange) code written for that purpose. I would suspect that it wouldn't work unless it was custom written for Star Office. Perhaps someone else will have a better answer...

I'm sorry to admit I may not be following what you've done here, but here is my guess. Check the GM.ini file before you restore your data files. The reference may be there to point your Idapi32= to another location, causing your error. More on INI Setting (see GM settings for addl. details)...

I wouldn't recommend you set your call lists as you described because you would have them potentially accessing another Telemarketers calls. However, GoldMine has a group scheduling tab that can span across multiple days with a specified number of calls per day and across multiple users. You...

I don't yet have a customer running this yet, but here is an answer from FrontRange: Question: Can I use GoldMine as part of a team on a network with multiple desktops? Answer: YES. You can install a network license of GoldMine for the total number of users that will be logged in at any one...

This isn't quite what you want but it should help as a work around. I'm assuming you are in the Document center (via: Edit | Custom Templates). In the tree to the left you're right it isn't sorted alphabetically, it's by creation date. Click on the left side on the Letters, Memos, and Faxes...

Auto-forwarding of scheduled items is a feature in GoldMine that many user like to set their calls forward to the next day that they missed yesterday. We don't suggest that you forward Appointment, or forecasted sales. This can be turned on / off for each user via the menu: Edit | Preferences...

The easy thing to do is to move the data and backup datasets only. First backup the data. Then delete the data set, and recreate the same named data set but place it and the transaction files on the D: Drive. Also you'd want to review your maintenance routine and make sure that all of your...

It sounds to me like you are loosing the ICON's not the macros. If this is so, you can just re-apply the macro button. You can also sometimes just log back in and the tool bar will re-appear. GoldMine also has a feature that you can turn off - undocking the tool bar. The other option is to...