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Hi Susan! It is a private numbering networked ISDN so will public numbering will work? Thanks! Carole

Hello all! I am having a problem figuring out how to send a specific 10 digit number (our main billing number) over an ISDN programmed as private number network. I have Avaya Communication Manager 2.1. If I cannot send our main number, I would like to send the calling party's name and 10...

OK, this is the strangest thing. After setting up the extensions in aa routing, it didn't work. We tried having 4626 forwarded to 4622 while the definitions were in aa routing, didn't work, just kept ringing. Today, it works. I left all of the programming in the aa routing, didn't change a...

Ok sorry, I didn't update you on the latest. 4622 is back from vacation and 4626 is going. Now they want 4626 to go to 4622's vmail box.

Hi Da-vi'do and TykeUK, Thanks for the advice! Da-vi'do, I tried setting up the auto-attd routing and it doesn't work. I am pasting the aa routing table setup: Incoming Called Busi Hol Day Night Alternate Number Schd Schd Serv Serv Service...

Hi all! How can I forward one extension (4622) to another extension's (4626) vmail in G3 Prologix rel 6? I am able to forward calls to 4626, but they want the call to go to 4626's vmail if they do not answer. Any info is greatly appreciated! Thanks all!

Thank you everyone who has responded! I am much more prepared now! Thanks again!

Thanks all! This information is great! I had been looking for the upgrade manuals and could not locate the correct one! I appreciate all the advice! ;)

Thanks Toni! I am probably going to have to walk the tech on site through this... ;) If anyone else has completed this upgrade, any advice is appreciated!!

Thanks orypecos and wleong! Wleong, thanks for your advice! I was afraid that there was a lot more to this PRI than I had been told... ;) I am gathering info and will post again when I find out more!

Hi all! Another question for all of you! Has anyone worked much with a Centrex PRI in Comm Manager 2.0? Any advice? I have not yet worked with a Centrex PRI, as a matter of fact I cannot even find an explanation of the difference between an ISDN PRI and a Centrex PRI. If anyone knows the...

Hi all! I am getting ready to upgrade our Definity G3si V9 to Comm manager 2.0. I would like to pick all of the brilliant brains out there to get whatever info I can for a smooth transition. Are there any problems you all have run into that I can watch for? Any help is greatly appreciated...

Thanks for your help Merlinman! We discovered it was a bad processor card and a bad Flash card. What are the odds?

Hi all! I am getting an error message "change system programming port to an extension before restoring" when I try to restore a Merlin Legend. The processor was fried when a new circuit pack card was put in while the system was running. And now we are trying to restore the flash card to a new...

I am having a problem with an S8100, when users forward their phones off net to their cell phones the caller does not hear it ring. There is just silence. It does connect though. This is not happening with all users and it is not just with the same cell provider. (I have also verified that...

Thanks Jimi, but we solved the problem. The lines just jumped out of the pool group....

Hi all! New day and night AA prompts(greetings) were recorded on an AA in Merlin Mail and now the AA will not answer. If they do not answer (the AA is used as a backup to the receptionist) all incoming calls to the main number are answered by the receptionist's vmail. I have stepped back...

Hi all! New day and night AA prompts(greetings) were recorded on an AA in Merlin Mail and now the AA will not answer. If they do not answer (the AA is used as a backup to the receptionist) all incoming calls to the main number are answered by the receptionist's vmail. I have stepped back...

Thanks TTech!

Hello all! Would anyone happen to know if (and how) you can program individual extension keys on a DSS for a Merlin? I have a site whose DIDs are not in a range and I need to program them on their DSS. Thanks!!!