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  1. WGross

    Avaya Definity RTU Question

    The link to the attachment didnt work. Here it is again. http://www.chumpboys.com/AutoMall%20Switch%20GEDI%20Print%20Prev.pdf
  2. WGross

    Avaya Definity RTU Question

    I just ran a "Display system-parameters customer-options" command on my switch to determine how many stations i can add before i need to up my RTU. Page 1 shows 289 of 1300 Platform maximum ports in use and 239 of 256 Maximum stations in use. On page 2 I show 92 of 556 Maximum Conncurently...
  3. WGross

    Cant change VLAN

    Hey Mitch, thanks for the gracious offer but were 3,000 miles away, I'm in Bakersfield, CA. LOL. I have Layer 3 switches i just didnt want to go through the trouble of creating another VLAN, I was hoping there was a keypress i could do while the phone booted that would force a reset but i guess...
  4. WGross

    Cant change VLAN

    Hold 73738 doesnt work either. Here is what happens when the phone is connected: Voicemail Indicator Illuminates then goes off, Phone Displays: Initializing Then: loading x sec a10d01b2_7.bin, 2089kb Then starting Then 100mbps Ethernet Then DHCP:xxx sec VLAN ID=401 The DHCP timer just...
  5. WGross

    Cant change VLAN

    Sorry for the delay, the phones are 4610s.
  6. WGross

    Cant change VLAN

    I didnt buy them off of ebay, i bought them from Atlantel.
  7. WGross

    Cant change VLAN

    I just picked up some used phones and their VLAN is set to 401. We use VLAN 0, the phones will not pull a dhcp address because of this and i am unable to program them because the "Press * to program" option doesnt come up. I have tried pressing Mute R E S E T # but it beeps at every key press...
  8. WGross

    4602 Transferring a second call when already in an active call

    Some of our employees with 4602 sets are complaining that if they are on the phone and receive another call, and they then want to transfer the second call they cannot. I'm guessing that its not possible because they only have 2 call appearence buttons and to initiate a transfer they would need...
  9. WGross

    Single Directory for all connected switches

    We have 2 switches at 2 sites connected by a t1. Is there anyway to make the directory button on our phones search both directorys instead of just the site where the phone is physically located?
  10. WGross

    New DID, need to setup under remote switch

    We have multiple locations, currently all of our dids come into the one main site and are either kept local or forwarded to the remote switch. I just obtained a new did group and need it to go to the remote switch. How do i do this? FYI Local DIDs are 2400-2499 and 3500-3599 Remote DIDs are...
  11. WGross

    How did i block access to 5551212?

    AdminMan you are the man. It was listed under the ars digit 0. Now, why was it listed under zero and not 1xxx5551212?
  12. WGross

    How did i block access to 5551212?

    ok i added the entry to the ars for 1xxx5551212 and i still cant place calls to information.
  13. WGross

    Aouto Answer

    We are also thinking of doing pretty much the same thing. i know how to setup the auto attendants to make the auto answer work. But is there a way to have the system page some one over the loud speaker. Fyi we are a car dealership. Here is what i would like to see. Customer calls, presses...
  14. WGross

    How did i block access to 5551212?

    Only valid options for a list trace are advocate,vdn,previous,ewt, and vector. I am running a g3 v7.
  15. WGross

    How did i block access to 5551212?

    It doesnt look like an ars issue here are the results. 1) change ars change ars analysis 1xxx5551212 Page 1 of 2 ARS DIGIT ANALYSIS TABLE Location: all Percent Full: 18...
  16. WGross

    How did i block access to 5551212?

    Somehow i blocked access to all 5551212 numbers regardless of the area code even 800. Now i need to undo what i have done. Where could i have made these changes?
  17. WGross

    What happens when all audix ports are in use?

    We recently expanded our operations...occasionaly when we dial into audix to retreive voicemails the extension just rings. Also sometime extensions will not forward to voicemail and continue to ring. I believe we are maxed out on ports....is there a way that i can see usage? What do you...
  18. WGross

    Offsite Location

    We currently have a Definity G3 Version 7 ECS at our main location. We have another store half a block away. What is the easiest least expensive way to tie them into our phone system. I cant see paying $500 a month for a PTP T1 for such a short distance and im not able to do a wired install...
  19. WGross

    After night bell forward to announcement

    Currently after hours we have a night bell that anyone in the company can answer due to the fact that our gm always wants the customer to talk to a live person. Problem is once everyone is gone all the customer gets is a ring i see this as unprofessional is it possible to have the system...

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