How did i block access to 5551212?

[WGross]

Somehow i blocked access to all 5551212 numbers regardless of the area code even 800. Now i need to undo what i have done. Where could i have made these changes?

 

[SF0751]

Try ARS Analysis.

Susan
[sub]You have all the characteristics of a popular politician: a horrible voice, bad breeding, and a vulgar manner.[/sub]
[sup]Aristophanes, 424 B.C.[/sup]
[sup]Lex clavatoris designati rescindenda est.

 

[4merAvaya]

Do a 'change ars analysis 1xxx555' (assuming that you dial a '1'. In the route pattern field there should be a legitimate route pattern number. you can do 'list ars route-chosen 12015551212' to see what route pattern the switch thinks it's using. You may have to change the routing information.

Kevin

 

[WGross]

It doesnt look like an ars issue here are the results.

1) change ars
change ars analysis 1xxx5551212 Page 1 of 2
ARS DIGIT ANALYSIS TABLE
Location: all Percent Full: 18

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
20 7 7 p6 hnpa n
21 7 7 p6 hnpa n
211 3 3 p3 svcl n
22 7 7 p6 hnpa n
23 7 7 p6 hnpa n
24 7 7 p6 hnpa n
25 7 7 p6 hnpa n
26 7 7 p6 hnpa n
27 7 7 p6 hnpa n
28 7 7 p6 hnpa n
281 7 7 2 hnpa n
282 7 7 2 hnpa n
283 7 7 2 hnpa n
29 7 7 p6 hnpa n
30 7 7 p6 hnpa n



2) display ars route
"No records match the specified query options"

 

[n00benduser]

do a 'list trace st XXXX' XXXX would be your extention. Then try dialing the number...paste what the trace finds.

 

[WGross]

Only valid options for a list trace are advocate,vdn,previous,ewt, and vector.

I am running a g3 v7.

 

[4merAvaya]

It looks like you deleted the entry for 1xxx5551212. do a 'change ars analysis 1xxx' and add the entry 1xxx5551212 and the appropriate route pattern.

Kevin

 

[WGross]

ok i added the entry to the ars for 1xxx5551212 and i still cant place calls to information.

 

[adminman3]

Do you use ARS Digit Conversion? Maybe you have the PBX receiving the outpulsed digits and converting them or even denying them....'change ars digit 0'... See if you have an entry there.

Also, check 'ch ars ana 1xxx5551212' to be sure you have it entered as a service call per:

ARS DIGIT ANALYSIS TABLE

String Min Max Pattern Type Num Reqd
1xxx5551212 11 11 p17 svcl n

Finally, verify the COR on the dialing station with the COR on the Trunk Group and Route Pattern that this call goes out on.

 

[WGross]

AdminMan you are the man. It was listed under the ars digit 0. Now, why was it listed under zero and not 1xxx5551212?