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Where did you get the patch. I've been looking for one for at least 5 months for BCM 400 with Unified Messaging and Outlook 2010. Please let me know where you got it from, my customer is fit to be tied..............Thanks

Have a BCM 400 with 4.0 software, have Unified Messaging, it worked great with Outlook 2003, however, customer upgraded to Outlook 2010, now Unified Messaging will not work. Is there a current patch for the BCM to work with Outlook 2010? Thanks in advance.

I thought the last Outlook was 2007. Will the UM work with Outlook 2007? And is there a patch for it? Thanks

Have a BCM 400 with 4.0 software. Have Unified Messaging, it worked great with Outlook 2003, however, customer upgraded to Outlook 2010, now Unified Messaging will not work. Is there a current patch for the BCM to work with Outlook 2010? Thanks

Hawks, We're going to try one more change tonight on the protocol, and that is to change it to DMS100. We did it last night and all the channels came up and looked fine. However, if the CO disabled a b channel we didn't see far on that channel in the norstar. I really don't wont to leave it...

M. Fogal......I've had the CLEC inhibit the B channel servicing message. Do I need to reboot the system to see if that works? The reason I'm asking is i've gotten into the Norstar since this change was made, and see no change on the b channels.

Hawks, the software is 5.0 I have some 6.1 on standby if needed.,

Customer recently moved there service to PRI from analog DID. Config of PRI is as follows: Protocol:NI-2 BchanSeq:Descending CO Fail:TIA547A I/F Level:ISDN Framing:ESF Internal CSU:on CSU Line Build:0 Line Coding:B8ZS Send Name Display:yes This is the config that the CLEC tells me they have...

Has any ESI resellers out there having troubles with E class harddrive failures.

MarvO Would you be so kind and send me the update also Roy@CoastalComm.net Many thanks..........

I have a customer with 3.0 software, they would like to have Caller ID. Can the 3.0 software distribute the caller ID log to several phones, or is it limited to just one phone.

Programmer I'm having the same problem with an 0x32 also. It's happening on lines 1 and 3 just as yours. Yesterday I looked at the port in Maintenance and it said Not Available. I'm going out to the site again today to do more testing, and to get a current backup of the site programming...

I appreciate ya'll responses, I've figured out a way for the 4th caller to get a busy in the hunt group.

We have tried the busytone option with no luck. It's as though the Norstar is not communicating over the D channel to the CO that the hunt group is busy. Am I missing something in the programming in the Norstar. Right now I'm at a lost.

I have a PRI with 100 DID numbers. My customer is wanting to use analog stations off of an ASM to go into an Audio Response System (this is an IVR type system which allows customers to call into it and retrieve checking, savings balances.) Can a hunt group be set up with 3 analog DID stations...

Thanks Arr, that's what I thought was happening but wasn't sure. Is there any way to have all 4 channels working with the VM. This is my first time with Flash ACD.

I've connected a 7310 to the port not working, it initializes and works. I've also gone into maintenance and checked each port, all is OK there also.

I have PRI service, Main Tel# is assigned target line 145. AA is set to answer immediately target line 145. I have no trouble receiving 2 calls into the Flash, but the 3rd caller gets a busy. Here are some things I have checked. 1. Port/DN....I displayed the 2nd DN of the VM, it shows that...

I have a Flash 4 with ACD, with PRI service. All calls are being answered by the AA, and routed according to the CCR tree. How many incoming calls to the AA will the flash 4 handle with the ACD software.

How many maximum KIM modules can be used on 6.1 SW?