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Needing to pick up some additional Dect R4 equipment and our regular partner/vendor is saying that Avaya has stopped making the Dect wireless equipment. I can't find the rack chargers anywhere online and supply of the 3735 phones is limited. Avaya still has the R4 lineup on their site with no...

Running VMPRO 9.1.1.0 and trying to set a user/password for voicemail to email SMTP authentication. We keep getting a 'Password Encryption Failed. Please renter the password' error when we attempt to save. Saw a reference to deleting the VPIM key, restarting the VMPro service, and reentering the...

Sweet, thanks!

Just picked up some 3735 Dects to use with our existing Dect install. The 3735's were listed as 9.1 compatible but I didn't dig further to realize they need SP11 minimum. Anyone have a link to SP11 or SP12 they would be willing to share?

Okkie26 - Thanks, we got it working! Didn't know about the need to click the IPEI for subscription and my vendor is useless when it comes to Dect. Intigrant - Thanks for the additional advice too!

Trying to add a couple 3725's to an existing Dect R4 install and the phones will not subscribe. System is in Provision mode and the users/extensions show up in the dect base station interface after creating them in the IPO but when we attempt to subscribe it fails. Event viewer on the base...

Got it figured out. I had the deselected the 'In Service' on the main ARS, once I selected 'In Service' the IPO detected the PRI as down and routed over the SCN to the remote PRI as expected without the extended dial tone.

Been experiencing issues with our carrier over the past week, one of their main trunks was cut and they are slowly making repairs. We have a PRI on both sides of our SCN I have configured a fail over ARS to allow outbound calling via our other IPO but we get a dial tone the entire time the...

Thanks for the replies. No alarms showing in SSA and the Monitor showed the SCN all green. Is there any way to test the VCM Card without swapping out for another?

We have started having a random issue with our SCN which has been running solid for years. We have two 406V2 running 5.0(8) and over the past month or so the SCN will show as being up but calls placed from one 406 to the other just go to a busy, if we reboot either 406 things go back to normal...

Using a 5420 digital set and trying to use a Plantronics Savi745 headset with a APV-66 that connects to the headset and EU24 port. Problem is the user is currently also using the EU24 Expansion Module. Has anyone tried using a RJ12 splitter on an EU24?

We have a couple 406v2's SCN'd running 5.08 and I need to add a SIP door phone at a third facility connected via wireless link to one of the 406 sites. Wondering if we are going to be able to acquire the SIP Endpoint license for 5.0 or if we are going to be forced into upgrading to 6.0. Can...

Exactly what I needed, thanks fellas!

Running VM PRO in Intuity mode and have a request to change our auto attendant. We are looking for a setup where a caller can press 1 for marketing, 2 for sales, 3 for AP, etc. The problem I am having is that we have 3 digit extensions and are using 100's-700's. So when I setup the VM Pro Auto...

Hey Steffi1013, Did you ever get thru your in-place upgrade? I am in the same situation and was wondering how it worked out for you.

Adding some 3725 Dect phones to our IP-Dect (not R4) system. Got everything worked out except I cannot get the VM to connect via the system menus. Our shortcode is *17 and I used the WinPDM to change the Voice Mail Number to *17 but when the phone tries to connect to check voice mail it goes to...

We are using 3720's on the old IP Dect. Is there anyway to set the time on the 3720's without AIWS? The manual shows that there should be a Set Time option but our phones don't show that only the option of changing the Date/Time format. I couldn't find the option in the WinPDM either. Thanks!

We just added some 3720's to our old IP Dect and they provide good enough functionality for us. You don't get the central directory like you do with the 3711 but you can download a phone book to it. So as long as you don't have a lot of frequent changes you should be OK. I found them online for...

Thanks tlpeter! Got the IPUI converted it to the IPEI got it into the ADMM and tried to register and no luck. The handset attempts to register for 30 seconds and fails with a 'Set the base to registr mode' message. I confirmed the setup in Dect Monitor software, the converted IPEI matches the...

No sticker just laser etching with manufacturing info with nothing resembling a IPUI or IPEI. I can get into the service mode with 147 then the 76200 code but the only options are SW Version, QA-Data, Speechp test, Battery Mode, DSP-Params, Metering Mode, Measure Time, Working Time, Contrast...