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Use SCN for trunk failover getting extended dial tone

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edhead

IS-IT--Management
May 1, 2002
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US
Been experiencing issues with our carrier over the past week, one of their main trunks was cut and they are slowly making repairs. We have a PRI on both sides of our SCN I have configured a fail over ARS to allow outbound calling via our other IPO but we get a dial tone the entire time the digits are being dialed. So if you dial 9-303-555-1212 you hear a dial tone until the call begins to ring. Any idea what I am doing wrong or how I can stop the extended dial tone?

FailoverARS_cxeyl4.jpg
 
Yes but I a m cooking dinner and my kids don't like burned food so be patient...
 
Got it figured out. I had the deselected the 'In Service' on the main ARS, once I selected 'In Service' the IPO detected the PRI as down and routed over the SCN to the remote PRI as expected without the extended dial tone.
 
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