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  1. TelcomAdmin

    ip trunk calls drop on g350

    I noticed on your posted trace route you are using codec G711. VoIP traffic over a WAN should use G729 or G729A. Something to consider especially if you have low bandwidth.
  2. TelcomAdmin

    IP Phone 4610SW can't register

    Have you tried resetting the phone using mute+73738# ?
  3. TelcomAdmin

    SIP Trunks

    NACR has a webinar on SIP Trunking Basics, here is the link www.nacr.com/NewsEvents.aspx?id=351
  4. TelcomAdmin

    attendant-user

    Attendant user is the operator or attendant console. To display enter "display attendant N" , N = assigned console number. For ex. display attendant 1
  5. TelcomAdmin

    Remote access into Intuity using ASA

    Tyerap Sorry for the frustration my reply caused. This forum is an excellent place to find and exchange information; all posting are meant to help. Additionally, the Avaya support web site has Intuity documentation. If maintaining this system is part of your responsibility, I recommend you...
  6. TelcomAdmin

    Remote access into Intuity using ASA

    Had the same problem. Check the DNS server IP address in the Intuity TCP/IP Networking administation page.
  7. TelcomAdmin

    Comdial Debut VM programming

    You can perform changes byway of the supervisor mailbox #70. However, you will need the password.
  8. TelcomAdmin

    vm wont cover internal calls.

    Thanks for the programming info. The extension did not have Automatic VMS Cover - #310 - set to "assigned". After turning this on, internal VM coverage starting working.
  9. TelcomAdmin

    vm wont cover internal calls.

    I am experiencing the same problem with one extension; did you ever resolve this problem, if yes, how? Thanks in advance.
  10. TelcomAdmin

    Main line not ringing

    How is the coverage path defined for 3098?
  11. TelcomAdmin

    ground start trunks disconnecting

    Sounds like you have a tip & ring reversal coming from the d-marc. This will cause ground-start lines to show as "disconnected'. Try reversing the pair (jumper/cross-connect) at the port and then reset the trunk card.
  12. TelcomAdmin

    Main line not ringing

    Check the main line for dial-tone by doing a status of the trunk-group the line is associated with. If the line is in a "disconnect" status it could mean one of two things; there is no-dial-tone to the trunk port or it has a tip & ring reversal.
  13. TelcomAdmin

    No Ringback Tone

    Problem fixed. Loaded S8300 server patch 02.0.110.4-5619.tar.gz. Thanks all for your help.
  14. TelcomAdmin

    No Ringback Tone

    Grrrr...it's back. Worked fine for 1 day. Codec on both ends set to the following, is this acceptable? IP Codec Set Codec Set: 2 Audio Silence Frames Packet Codec Suppression Per Pkt Size(ms) 1: G.729A n 2 20 2...
  15. TelcomAdmin

    No Ringback Tone

    My port range is 2048 to 3047 and routing is provided by a Checkport firewall.
  16. TelcomAdmin

    No Ringback Tone

    Thanks for your assistance. Here's what I have done so far. According to Avaya, the ringback tone is generated from the near end switch (my Prologix), so I upgraded the Prologix's Medpro & CLAN firmware. The problem resurfaced a few days later...grrrr. With the problem present I did a list...
  17. TelcomAdmin

    No Ringback Tone

    When connected both ends can hear each other.
  18. TelcomAdmin

    No Ringback Tone

    Group Number: 69 Group Type: h.323 Remote Office? n Max number of NCA TSC: Max number of CA TSC: 0 Trunk Group for NCA TSC: Trunk Group for Channel Selection: 69 Supplementary Service Protocol: a Near-end Node Name: olyclan Far-end Node Name: seas8300 Near-end...
  19. TelcomAdmin

    No Ringback Tone

    Silence Suppression set to off and codec same on both ends.

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