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I need to make a list of the employees who have a NCOS level of 7. How can I get this info out of the PBX. Is it possible? Example: EXT. 6232, NCOS 7 Thanks

Running opt61 rel25. 2250 attendent consoles. When the receptionist places a caller on a loop while she is overhead paging. The call currently sits on the loop for almost 2 minutes before it rings the receptionist back if the call is not picked up by the intended party. So how do I shorten...

Hi, Equipment is OPT61 Rel.26. Call Pilot ver. 1.7.9.12 The user is receiving voice messages late. Example, User checks voice mail at 4pm all messages accounted for. Next morning checks voice mail and there are messages that have the time/date stamp of 3pm and 3:30pm of the previous day. User...

Hi: I have an opt61, rel,25. I'm trying to block an 800 toll number. How do I? Could someone provide the loads and steps? My company wants to block calls going to the AT&T conference service. We have an interal conference bridge and want to get the employees out of the habit of calling AT&T...

Hi: I occasionally dial into the company switches remotely and need to see if there has been errors or alarms on the switch. What overlay do I use and what are the commands to print up a report. Thanks

Yes Call your vendor to get the patches if you are under maintanence. I too manage the same equipment and had to get the patches to fix the problem.

Why are you even bothering with fiber??? Do you have a fiber card in the switch? What equipment are you running? More info needed? Thanks

Here is what the book reads. I don't really know what it means maybe someone else does. Bug 5958 The maintenance message builder cannot build the message requested. Reason codes for BUG 5958 1= The g_msgcrptr pointer is nil for building message. 2= The message type is invalid for the UIPE PRI...

Make the NCOS level zero on the phone This will only allow the phone to make calls internally. The phone will still get outside calls. Ld 20 chg tn Item Ncos 0 return out YOu are set.

Thanks. I was able to determine it is the actual phone line. SEB is working fine

The modem does not answer. Rings

HI: What do I need to check to get the SEB modem working. The power is on, the wires appear to be ok. I did not touch them. The phone line from PacBell is ok and rings. Is there a load overlay I can use to cycle the modem, check the connection to the switch? Disable and reable the SEB? OPT11...

Thanks.. I spaced it. I'm changing a analog line Type 500. Should be able to do that in ld 20.

You need to set up an MCR key on all phones you want the single ext. to appear. Use LD 20. When changing the keys. Use MCR instead of SCR when setting up the ext key. Usually key 0 or 1

Has the password ever been change from the default password?

I need to change the NCOS level on an ACDN. How do you do this in LD 23? Thanks Tony OPT61 REL. 25

Thanks... I found the the wires were broken on the headset.

Hi: I cannot get a headset to work with an M3903 phone. I checked the CLS but do not find anything different from the other phones which work fine with the headset. Using M3903 phones. Opt 61 Pbx

Do you have application ID's set up for the other DN's? Does this happen on all the extensions/ DN's? Do you have a menu set up?? Need More info on your problem.

I do not remember what this means, (held xfr). Transfer of something? The message pops up on the screen of the 3903 and 3904 phones. Running Opt 11. rel.25. Thanks, Tony