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I am running R10.1 Aura. We use AADS for remote workers to login with Workplace 3.36/3.37. Our issue is we have more than 10 potential OU's users can login from and we need this to be compliant with no passwords. Has anyone been successful with wild cards or a catch all? LDAP seems to not want...

Has anyone had success with the security team implementing Zscaler with soft clients inside the network? Our security refuses to put an exception in, and to get it to work, we have to turn several items off, then login to the workplace client, then turn it back on. When users are remote, no...

The reset, asb did the trick. Thank you. I think all my G450 firmware is bad. I'll go reload it and try again. Thanks all for the help.

Also, no S8300, it's a branch gateway. I'm just trying to get to the CLI of the gateway.

Good day. I NVRAM Init a G450 that was working previously and now, the services port doesn't respond. I'm able to log into another known good gateway, so I know it's not my machine. Gateway original firmware 41.9.0. before the init, it was at 43.9.0, I think, and now the services port isn't...

We are installing a B199 for the first time on R10.x. We are trying to change the password via web but can't find where it's done. The Avaya documentation from March 2022 references a password field in the phone tab but it's not there. Anyone know where I should look? firmware 1.8.0.3.2

So it was a combination. The installer selected yes on Auto-provisioning, didn't tell me, and we don't use it. Additionally, the DCHP scope information had a space in the middle of the subnet. All is good. I'm sure fellow voice engineers always hear, "It's not the network's fault." Except it was.

We are installing a new site off our JITC R10. The phones aren't getting past sending and receiving AppData to the SM100. See below. Phone firmware is 4.1.2.0.11 and it's pulling the proper vlans and SIP proxies. We are trying to use TLS 1.2. Just won't even get to sending...

That's already enabled. The HP Elitebook G8's are giving us problems with other software. It does a weird thing with CMS supervisor where if you log in, it logs you into the server, then closes the client out.

I recently got a new computer from work. I cannot for the life of me get ASA 6.0 to install on Windows 10 build 19045 on an HP EliteBook 850 G8 Notebook PC. It self extracts, then when I or any other administrator click the first choice, it gives the blue circle like it will install, then...

I have programmed and know the spanning tree well, I forgot it on my first. Thanks for the help.

Thank you Sean655 for the assist. Are there any specific settings I should be aware of? Running R8.1 with a G430 and PRIs with a mix of Digital and SIP endpoints.

Good morning, We are performing an emergency break fix. Is there any issue with the media gateway being in the same VLAN as the phones?

A program I support only has J179s and they want a lobby phone to act as a ringdown to a coverage answer group. How do I get it so that when the visitor picks up the handset, it rings a specific number. Running CM 8.1.

Is there a way to view a report for all? There are several users and I want to view all and their last login so I can eventually disable and remove them.

Is there a way to pull a report of the last login for admin users in System Manager?

Turns out the PM gave the wrong IP range. So, the MG and default gateway were wrong. We fixed it and now it can magically work.

Good day, I am remotely supporting an install and we have a gateway registered (verified in CM as it pulls the IP and phones are registered and able to call within network) but I can't reach it via putty or ping it and it won't record announcements. Anyone experience it or know what how that...

We use AAfD at multiple sites. In the process of switching from h323 to SIP for all users.

Hello Tek-Tips. I am being called in to remotely troubleshoot a B169 conference phone that won't set up. (There's lots of FaceTime as the person on site is admin, not technical). We're using CM r8.1. We use VLANs and all J100 series phones are not having an issue pulling a proper IP address. I...