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Are you able to share the code for this? It's hard to know what's going on without knowing what the SIM is doing. A quick look at the Menu Items in question could help as well. Check your menu level class for each and see if you can change them to one that goes all day or create one that does...

Thank you POSKitchen. I could only find the manual for Simphony and didn't even occur to me that I had to add the peripheral.

Hello, I'm having an issue with the MSR on my tablet 720 (Micros 3700 5.7). Ops won't recognize card swipes of any kind. No errors are thrown on the screen. It's as if it's just disabled. I know the reader works as you can collect data from cards using the MST OPOS Test Program. Does anyone...

Does any one know if there's an easy way to essentially design your touchscreen layouts in one DB and then copy and pasted into another DB? We are trying to get all of our centers to have the same touchscreen layouts to make it easier to train employees and allow us to loan employees to other...

We run the reports and the have to load the .csv files into an excel spreadsheet along with cash on hand and such before uploading to basically a google forms page. So shaving 5 minutes off at the end of a long night would be nice. I myself usually use this time to reload the ATM. By the time...

Hey guys, Corp HQ needs us to run 4 reports from Transaction Analyzer every night and I put together a Autosequence that runs the reports and then opens our Tax report. Problem is after each report from T/A is run it closes and goes to the next step and reopens T/A. Is there a way to keep it...

Recently had a new phone system put in at our business using Comcast Business VoiceEdge and we've been having nothing but problems and little to no support from our PIVOT contact or general support. Luckily we can at least make and receive calls but none of the other features that warranted our...

Under POS Config-Sales-Discounts you can set up a Quantity Threshold type discount. Set the trigger qty to 2 and award qty to 1. Award type to percent off; obviously set this to 100. You'll have to define your MI sets to include whatever this should apply to. There's a couple other settings you...

Can you post what your serving period settings are for Morning, Lunch, Dinner. Is your breakfast period set correctly? Is it set to the dinner period when you come in in the morning?

Seems our system just goes from one glitch to another. Recently when editing timecards in Payroll Preprocessing there are no options available under the 'Reason' tab. There are reasons defined in POS config and it had been working fine. Obviously it also won't allow me to save a edit without a...

I'm looking for a list of what new features are added with each update for RES 3700 and can't seem to find it on Oracle I know some features list the release info in the help documentation but many don't and I'd rather not read every Release Note doc.

Is there an easy way to track employee totals for contests over periods longer than one day? Ours always get reset when our daily totals are purged during EON and I don't see an easy way in the contest wizard to select if you want to run a contest for only a day, a week, month, etc. I imagine...

Correction: It was the change of Back Office Class to '1', not the su_priv, which allowed me to go in and add more rights to each BO class and get access to all the fields in the POSConfig. It appears it might be related to the LM module. We don't use or as far as I know even license this part...

Not the best approach, but what we do is we ring in orders normally. We have a tender button labeled 'Delivery' that acts essentially as a Cash tender. Have it as it's own reporting category. Our prices are the same in app and on our POS so a little different but it's easy enough to go back and...

Ran into an odd problem today. Went to access Employees form in Configurator and was presented with 2 warnings that I've never seen before. One was 'One of the jobs must be set as a primary job'. We started using the time card feature around June of this year and never had a problem with an...

Thank you for the reference material. I see the part where it says condiments can only be discounted if the parent item is discounted which works fine for total price discounts but not in this situation unfortunately. We may have to just stay with how we've been handling it and continuing to...

I've recently discovered the new Automatic discount feature and have been attempting to use it to simplify many of the specials we run. I've managed to get several of them to work after some tinkering, lots of reading through the docs (which seem to be missing bits of info on this), and help...

Had similar problem. As far as I know there's no way around going back and changing the groups numbers around. There's a priority field but I never could get it to work. How many groups would you need to change?

Wildbar, That's what it was. I figured there was something like that that needed to be enabled but didn't see it in the documentation we have. Perhaps you can address the other issue I'm having with the award quantity. Our offer is for every adult meal you can get up to 2 kids meals for .99...

Seem to be having an issue with a new discount when using the 'Automatic' type. We're going to offer .99 kids meals with an adult meal on Mondays and I'd prefer it that the servers don't have to spend extra time adjusting prices (or worse forget). So far I have created a discount (206 - .99 Kid...