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  1. JimFed

    Upgrading Application server from 11.1.2.3.0 build 47 to 11.1.3.1.0 build 34

    Yes I opened a ticket with Avaya. The problem was the self signed cert expired Solution verify if the identify certificate is valid in the security setting and create a new server certificate on 7071 if required. Also in the security setting you can set services-http to unsecure +secure and...
  2. JimFed

    Upgrading Application server from 11.1.2.3.0 build 47 to 11.1.3.1.0 build 34

    I am getting the exact same message after trying all the same things you did. I first was getting errors about not enough disk space and I had to expand the virtual disk and then expand it to use the new space. Did you get anywhere? I may call Avaya but that will be painful and I am sure they...
  3. JimFed

    IP Office FNE dialing is dialing out the one Analog line instead of SIP trunk

    Ok thanks for the suggestions. Just fixed it. The extension was for the FNE user had a analog user rights assigned that put in a short code that said to dial out Line1 which is our analog trunk. That was it the entire time but I did not see that the user short codes were setup overriding...
  4. JimFed

    IP Office FNE dialing is dialing out the one Analog line instead of SIP trunk

    Customer wants someone working from home to call their customers so we setup FNE dialing and it works great. They complained that the caller ID was not the main office number. It was some other number we did not recognize. After researching we found it is a analog trunk line routing to their...
  5. JimFed

    Sip trunk random Unavailable - No trunk or registration error

    What OPTIONS are your talking about? I did change binding refresh under lan1 network topology to 5 from 0. Is there other settings I should change. Calls are already failing didn't even make it 24 hours. I have ordered a second internet but this is kicking my butt as I have tried everything...
  6. JimFed

    Sip trunk random Unavailable - No trunk or registration error

    Ok I have now replaced the Firewall with a brand new SonicWALL firewall and I am still having random calls not going thru to the IP office. I can get 2 to 3 hundred calls all good and then I start getting errors connecting from Flowroute. I have tried every sip configuration I can find. I am...
  7. JimFed

    Sip trunk random Unavailable - No trunk or registration error

    Ok update on this. I have upgraded the phone system to the latest 11.1.2.2. I thought I fixed it but it has been two weeks and they started getting the Sip error 604 no sip trunk available from Flowroute. I rebooted the phone system and the calls are coming in fine. They get hundreds of calls a...
  8. JimFed

    Caller ID says Pubic Service

    We are finding that when calls go out on a Avaya IP Office 500 v2 with 11.1.2.2 build 20 system that is configured with AT&T IP Flex Sip trunks calling Verizon cell customers the Caller ID says Public Service. Only with Verizon cell phones no others. Nothing has changed for years on the system...
  9. JimFed

    Sip trunk random Unavailable - No trunk or registration error

    Since you pointed to firewall I just did some more research and found a command I ran set system conntrack modules sip disable I will monitor and see if this fixes it. I thought that since I restart the sip trunk it is fixed that was a PBX issue Thanks I will monitor and seed if this fixes the...
  10. JimFed

    Sip trunk random Unavailable - No trunk or registration error

    I am using a Ubiquiti Networks Networks Networks Router (ER-X). I am not seeing error with the sip provider as the router is not set to use ALG I have the IP office now set to open internet. Tried firewall blocking as well Thanks it is weird that I can go a couple of weeks sometimes and...
  11. JimFed

    Sip trunk random Unavailable - No trunk or registration error

    I have a system that keeps randomly rejecting sip trunk calls after the system has been running for a few days. They get hundreds of calls a day but after a few days certain calls get rejected but not all. I upgraded to the latest build of version 10 10.1.0.8.0 build 3. I have upgraded the...
  12. JimFed

    IP office 11.1.2.0.0 build 239 Can not forward call using unconditional forward

    The twinning settings above solution did work after I took out the 559 area code from the twinned number. I then tried the same number of forward unconditionally and it works as well. I also had to add the 9 and the seven digit number for it to work. I tried no 9 and 10 digit number as well as...
  13. JimFed

    IP office 11.1.2.0.0 build 239 Can not forward call using unconditional forward

    I opened ticket with Avaya and they looked at the settings and said it is all setup correctly. They told me to upgrade to latest service pack before they will look at it any further I think there is a bug with virtual extensions. I bet that if I log a phone in with that extension it would work...
  14. JimFed

    IP office 11.1.2.0.0 build 239 Can not forward call using unconditional forward

    Here is my last call. I setup a new forwardtest user and new extension for this test as well. This last call was setup using mobility features. I have a power user license assigned. I have also tried using unconditional forward. Always rings twice and then goes to voice mail
  15. JimFed

    IP office 11.1.2.0.0 build 239 Can not forward call using unconditional forward

    13:35:10 8750106mS PRN: Q931Trunk: Found QBChannel to match 0.2 --> 7.3 13:35:10 8750106mS CMCallEvt: 0000000000000000 0.536872313.0 -1 BaseEP: NEW CMEndpoint f17cd5f4 TOTAL NOW=5 CALL_LIST=2 13:35:10 8750106mS CMTARGET: ISDN BChannel 2: in-service check = 1 13:35:10...
  16. JimFed

    IP office 11.1.2.0.0 build 239 Can not forward call using unconditional forward

    Checked both system and user and the inhibit off switch transfer is not checked. We put 9 and the number for dialing out. I also added a user short code that is 9N and ars table 50:main Still goes directly to voice mail
  17. JimFed

    IP office 11.1.2.0.0 build 239 Can not forward call using unconditional forward

    System has a PRI. Setup a virtual extension and a user assigned to this extension. Routed DID to that user but call will not forward it goes to Voice mail immediately. Setup new virtual extension and new user and the same results. Rebooted system as well. All calls go directly to voicemail...
  18. JimFed

    IP Office 11.1.2.2.0 build 20 SIP Trunks Flowroute

    Update I swapped the firewall for a PFSense. I matched the PFSense settings to another install I have. It did not work as well. I matched the settings of the LAN1 Network Topology to Static Port Block and that fixed the issue. I also have the public ip in the public ip address box. I first...
  19. JimFed

    IP Office 11.1.2.2.0 build 20 SIP Trunks Flowroute

    Thanks TouchTone I put these settings in and it now works some times. I called Flowroute support and they had me pull up CDR report and you can plainly see that the ip address of the calls is the public ip some calls and those work but some calls that fail show the internal IP of the phone...
  20. JimFed

    IP Office 11.1.2.2.0 build 20 SIP Trunks Flowroute

    Cannot get Flowroute SIP trunks to work. Flowroute is saying our sip packets have the internal ip of PBX. I have multiple systems working fine with Flowroute for years. I have tried all the recommended settings in this forum. When I choose use Network Topology Lan1 I get message about The STUN...

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