System has a PRI. Setup a virtual extension and a user assigned to this extension. Routed DID to that user but call will not forward it goes to Voice mail immediately. Setup new virtual extension and new user and the same results. Rebooted system as well. All calls go directly to voicemail and are not forwarded to users cell. System status just shows going directly to voice mail. Inhibit off switch transfer is not checked. I do this all the time with SIP trunks and it works. Customer is using twining for many users and that works. Tried using twinning and selected the option twin when logged out and this also does not work. Goes directly to voicemail. If I disable voicemail I get a busy signal.
I have spent tons of time on this. This should be easy. Thanks for any help
I have spent tons of time on this. This should be easy. Thanks for any help