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I will test with another android and yes the mobile have the latest update

Many thanks

The version is IP500 V2 11.0.4.0.0 build 74 Do you any suggestion to resolve this problem?

Hi, I have problems with IPhone. Phone shows presence offline when the client goes background. This article tells how to solve (Link), but when I try to access it, it no longer exists . Anyone have this article or the solution for this problem? Thanks

I only use this phone with wifi, the quality of calls is very poor.

Samsung J530F (2017) is a cheap android?

Thanks

The audio quality in android is very poor. Voice quality is so bad that calls are dropped. In iphone does not exist this problem.

Hi, When i make calls using avaya workplace the calls are better quality with iphone than android phone. How can i improve android call quality? Thanks

Thanks for the replies. I will see if the public ip it is the best solution. Anyone know why avaya workplace on iphone has connection problems. When I enter the user id and password it turns on, if I log off and log back in it says that the user id and password are invalid. Anybody knows why?

Hi, Recently i buy some licenses (power user) to make calls from the cell phone. To make calls from outside i have two solutions, an VPN or configure an public IP in NAT (I don´t want VPN). How i configure the public IP in Avaya IP Office 500? Any can help me? Thanks, Rui Oliveira

The calls details is configured as below:

I use SIP line (sip line 19). Ars

the problem is as follows: When i make any calls our call id don´t appear correctly in display who received the call (appears stranger number). Our provider tell us this happens because the portuguese regulations block the call id. They tell me if i would like to receive the correct CLI...

Hi, I have some problems with our call id. Our porvider tell me to resolve this problem i need adjust our system IP office 500 Avaya to use did number provider. How i configure IP office avaya to make calls through our did number?

Hi, I need use Avaya Workplace (to use mobile phone to make calls), but my ip office have the essential edition. Is necessary the preferred edition to add a power user. It´s really necessary buy this licenses? If yes, where can I buy these cheap licenses? Thanks

Hi, I have comdasys mobile convergence in avaya ip office 500, and iMC client app have many problems with connection. Mitel tell us this product is end of life. I need a solution to change this, any know if are other program to make mobile convergence with avaya?

Hi, I need some help. The Comdasys iMC client and controller solution is already end of life and there is no further development for it. Anyone knows an alternative? Thanks

Hi, Thanks for your help. I have this new problem. Using a mobile phone I need to make calls through the comdasys application to a specific number, but I need in this call appear another call id. Can someone tell me how to configure the ip office?

Hi Travis, We already created the line and it´s works, but we have the same problem don't appear our number (private or other strange number from other country). Do you have solution for this?