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DominicE thats correct

tlpeter - i was responding to janni

What kind of lines do you have? PRI? SIP? or Analog? You might be able to set up incoming/outgoing line groups for each or some DIDs

Pretty sure you cant upgrade any partner system to R11 - but OK. You definitely need Essential Edition, Avaya IP Office Preferred Edition or Avaya IP Office Advanced Edition. If not you need a Mobile Worker License. If you refresh the config, can you enable twinning still? Might be using an old...

This is a strange error i could never figure out how to fix completely. The temp fix is to clear out the event alarms in Microsoft event viewer on the CCR machine. Clear out all security alarms and events and then reset all CCR services. For some reason that does the trick. Hope this works!

Doesnt hurt to give it a shot, right? [afro2] If you need 1-on-1 support or have more questions - I am available on my Facebook group for immediate responses https://www.facebook.com/groups/592773314530607/

Twinning is a licensed feature in R11. I believe its available on Essential Edition, Avaya IP Office Preferred Edition and Avaya IP Office Advanced Edition. Can you confirm if you have available licenses? If you need 1-on-1 support or have more questions - I am available on my Facebook group...

I definitely agree it could also be cabinet related. Good luck! If you need 1-on-1 support or have more questions - I am available on my Facebook group for immediate responses https://www.facebook.com/groups/592773314530607/

If the issue is also happening internally, id say its time to upgrade If you need 1-on-1 support or have more questions - I am available on my Facebook group for immediate responses https://www.facebook.com/groups/592773314530607/

Right, sorry - I must have read over that! I believe it is also possible to perform an internal auto answer call with short codes. You might need to set up a button in the user rights and leave the telephone number as N so it will give the caller a chance to enter the extension before dialing...

Twinning can be set up through the phone in the forwarding settings or through IP Office manager, in the user-mobility tab. Twinning will ring both your desk phone and cell phone at the same time.

Iv seen this issue before. Something on the SMTP server is queuing the message but is not sending (obviously). I believe its more server related rather network. Have you tried resetting your SMTP service? If that does not work try using a SMTP relay

TAPI used to work with Outlook. One-X portal is another option but thats a full blown service with chat and phone directory that will require an additional license.

Ensure voicemail pro is on the corresponding version of IP Office. Have you tried resetting voicemail pro?

I would try and change this setting within the 46xxsettings file, in the embedded file management. Keep in mind this will happen for all phones. In order for this to occur on certain phones, they will need their own HTTP server for the specialized 46xxxsettings file

Greetings! How are the sites connected? VPN or T1/MPLS circuit? Sounds like it could be a site to site connection issue. Has this occurred before? I would try a reboot after hours and test again to see if it reoccurs.

Hello! Do you have VMPRO or Embedded VM?