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  1. AvayaGrayBeard

    IP Office 11.1 FP2 SP 2 Virtual Server installation reboot issue

    I am installing a fresh copy of 11.1.2.2 on VMware now. I don't believe I've seen this issue but perhaps I worked around it without realizing it. Would you be willing to share some of the other major problems you're seeing? I am upgrading a client from 10.1 to 11.1.2.2 Thanks.
  2. AvayaGrayBeard

    Possible to copy VMPro 10.1 config to 11.1 SP2?

    All the suggestions have been really helpful. I ran some trial upgrades on a fresh, isolated VM and it appeared to go well. In order to copy the backup data, I had to enable root access for SSH by updating /etc/ssh/sshd_config I also had to chown vmpro:vmpro and chmod 775 the backup files...
  3. AvayaGrayBeard

    Possible to copy VMPro 10.1 config to 11.1 SP2?

    Thanks for the suggestions. Is it obvious when/if the restore goes sideways? It would be nice to know if it's successful before I turn it loose on users.
  4. AvayaGrayBeard

    Possible to copy VMPro 10.1 config to 11.1 SP2?

    It's an IP Office Application Server running VMPro 10.1.0.5.0 build 2. Should I upgrade the 10.1 server to 11.0.4.5 first before importing the call flows and copying the WAV data? I wasn't certain if the WAV files would need to be converted to OPUS, or if that's a non-issue. Thanks again!
  5. AvayaGrayBeard

    Possible to copy VMPro 10.1 config to 11.1 SP2?

    Is it possible to copy VMPro 10.1 configurations files to a new 11.1 SP2 instance? They would both be hosted on VMware. I have 150 users. Upgrading the server from 10.1 -> 11.0.4.5 -> 11.1 SP2, per the upgrade docs, seems complex and hazardous because of the Centos kernel upgrade. I'd prefer...
  6. AvayaGrayBeard

    6400 series still work in IPO 11.1?

    Does anyone know if the 6400 series works on IPO 11.1? I only need dial tone and the ability to dial extensions. I realize it's unsupported, but I have about a dozen 6408/6416 stations still in use with a IPO 10.1 system. I am preparing to upgrade to 11.1 soon and I wanted to make sure I am...
  7. AvayaGrayBeard

    Valcom IP Paging Equipment Recommendations

    Does anyone have an example of a successful Valcom IP paging system they've installed on IP Office 10.1 or later? I've seen a few posts here, but nothing too recent. If anyone has a set of a equipment that they've found works well (or tips on what doesn't work well), I'd appreciate it. I'm...
  8. AvayaGrayBeard

    No digital stations after R10.0 to R10.1 upgrade

    ogTOKYO, Thanks for the suggestion. I re-upgraded my v2 control unit to 10.1.5 again, and it worked 100% as expected. So, fortunately, I didn't need to copy the phone file manually or even use the monitor to view the phone activity. I believe I read another post where the tech said that...
  9. AvayaGrayBeard

    Unable to upgrade after restoring older firmware

    Thanks! I have multiple backups, so I'm covered on that. I did a little more research here, and discovered that even though the working/bin directory was set to C:\Program Files (x86)\Avaya\IP Office\Manager it's actually storing/reading from C:\Users\<userID>\AppData\Local\VirtualStore\Program...
  10. AvayaGrayBeard

    No digital stations after R10.0 to R10.1 upgrade

    Thanks. That's helpful. As it turns out, only "upload file" and "upload system files" are the only options. I assume either will work.
  11. AvayaGrayBeard

    Unable to upgrade after restoring older firmware

    I had to run an emergency "Restore Binaries and Configuration" operation to downgrade a IPO 500v2 control unit from R10.1.5 to R10.0.2 after a bad upgrade. I want to re-try the upgrade now, but my IPO Manager Upgrade Wizard for R10.1.5 doesn't see the new firmware in the default working...
  12. AvayaGrayBeard

    No digital stations after R10.0 to R10.1 upgrade

    thread940-1787833 I upgraded a V2 control unit to R10.1.5 from R10.0.2 and ran into problems. The upgrade wizard threw an "HTTP request failed: 405 Method Not Allowed" error mid-upgrade. I rebooted and was surprised to see that everything worked fine except for my 9500-series digital...
  13. AvayaGrayBeard

    Upgrading VMPro installed from VMware OVA

    Yes -- it's running as an application server. That was simple. Thanks so much for the help!!
  14. AvayaGrayBeard

    Upgrading VMPro installed from VMware OVA

    I am about to upgrade VMpro from R10.0.2 to R10.1.5. Doe anyone have experience upgrading an OVA-installed VMPro? There appears to be more than one way to upgrade, and I'm not sure which is best. 1. Boot the ISO/CD on the existing instance and select the "upgrade" option. Not preferred...
  15. AvayaGrayBeard

    Recommended Spare Parts?

    Thanks. These are all great suggestions.
  16. AvayaGrayBeard

    Recommended Spare Parts?

    I'm looking for some guidelines on what spare/refurbished parts would be smart to stick on a shelf as an insurance policy. Current equipment: * IP500v2 control unit with: ** Combo DS 6/Phone 2/VCM1 (daughter card: ATM4 V2) and ** VCM64 V2 (daughter card: Universal PRI) * qty 4 "DS30B"...
  17. AvayaGrayBeard

    Easy/dumb license question

    Would someone be willing to tell me what info a reseller needs to supply IPOv2 R10.0 workstation licenses? A new reseller is asking for my full, unencrypted IPO config file which seems excessive. They are also asking for a "dongle serial number" -- there is no such entry on my IPO Manager...
  18. AvayaGrayBeard

    Voicemail to email -- caller IDs with commas still a problem?

    Answering my own post here. Apologies -- I see that this fix is actually available on R10.0.0.3 and R10.1 SP1 and later per Avaya. https://support.avaya.com/ext/index?page=content&id=SOLN308270 Interestingly, when I originally opened a ticket for this through Avaya, the engineer said it...
  19. AvayaGrayBeard

    Voicemail to email -- caller IDs with commas still a problem?

    thread940-1776458 Does anyone know if the problem referenced in the above thread is still an issue in R10.1 or R11? I've run into this problem in release 10.0.0.2. Summary: When sending a voicemail-to-email message, if the caller ID field has a comma (such as "Dallax, TX"), it's not properly...
  20. AvayaGrayBeard

    SMTP Relay

    I've had good luck with Mailgun (free 10k/month) and great interface.

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