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I setup a scheduled task to reboot the terminals when it came back up and at a specific time about 5 minutes before they opened. No more issues.

It worked. I used a variable so it will work on all our systems. Clcontrol /node %COMPUTERNAME% /process rundbms reload

@jackalsystems Thanks, I'll try that!

Does anybody know of a command that can have the Micros database reload? I could CLControl to turn it off and then set it back to FOH. However, I was hoping for one that would replicate hitting the reload DB button on the GUID.

You have to go here. https://login.oracle.com/mysso/signon.jsp You need to have an Oracle account. Then you can download them.

@RES3700GUY This gives you the steps to find the patches. You want to be in here and not the cloud support. https://support.oracle.com Then the patches and updates tab. Search 3700 5.7 and go from there.

After talking with the users, it turned out there were making it more complicated than it needed to be. Resolved.

I created a scheduled task to change the database to FOH just before they open and any time the server is restarted. Problem solved.

We changed the reboot process to reboot the terminals after the server came back up and the problem went away.

@K Mos Thanks. I'll check that.

Yes

@Wildbar - Thanks. I'll check to see if there is anything about this issue in Micros docs. U were going to take a look at a report that shows taxes for me. Did you get a chance to do that?

After we upgrade to this version, we have some terminals that hang on the loader screen. A reboot fixes them, but we'd like to resolve this issue. Has anyone heard of this? And know how to fix it?

******* 3700d Debug Messages ******* Thu Feb 20 05:31:34 2020 Local Timestamp | Machine | Process | Handle | String | Binary Data Thu Feb 20 05:31:34 2020 | WGWBMICROS | 3700d | 610 | 3700d Version 5.7.0000.4800, built May 13 2018...

Hey, We are having an issue at one location where the FOH doesn't always start after out daily restart of the server. If I open the control panel and click FOH it works and the terminals come up, but they open for breakfast and this causes an issue. Below are the errors I am seeing in the...

If you use Merchant Link, they have been doing brownouts and that is the error you get. I recommend calling them as they can give you the updates that will resolve this.

@mvelazquez @Wildbar Hey, Have you had a chance to look at my latest posts? Any progress?

@mvelazquez Thanks for the query! It gets me closer than I've been. I narrowed the query to just the 10th and to just the item Strawberry Fields because on that day there were two Strawberry Fields items rung up. Attached are the two check, the query results and what the current report...

@mvelazquez My results are below. The first one shows a sample of the query. I specifically checked the Straw Fields and Vanilla Victory items. The second file shows the Consolidated RVC Menu Item Sales Detail Report for the same dates of Jan 10-15th with those items. If you check the net sales...

Hey Wildbar, Any updates?