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Hi sizbut, Thanks for your quick response and appreciated to share your suggestion. BR// MoJ

Hi William, How about add a button to monitor the status of another station (like busy/idle)in K-175?

Dear experts, I tried to add a call pick up button in IPO 500 for K-175 phone but it did not show the button on the screen of the K-175. Is any suggestion to let K-175 has the call pick up funtion?

Hi ThansenII, Thanks for your sharing!

Dear experts, 1. I want to add the second directory number in Emetrote phone set. 2. Is it possible to add a dedicated ananlog trunk in one of the button in panasonic phone in Emetrotel UCX250? Any suggestions?

MoJHK (Systems Engineer)(OP)30 May 24 09:05 Dear expert, Does dsm16 support nec dt310 phones？

Dear experts, I installed two KX-DT521 panasonic phone sets and they worked fine. But I found one of them is telephone type was DPT (40V) but another was "No connection" ? Anything wrong with the setup?

Dear experts, Recently we found the voice messages (from internal and external calls) were recorded 5 sec. delay after the beep tone when we listened the voice messages. IPO500V2 11.0.0.0.0 build 849 Any suggestions to resolve this problem was appareicated.

Dear expert, How to shut down TDA600?

Dear experts, 1. One of our customer wants to form three groups of the users. For example, group A from estensions 200 to 300, group B from 301 to 400 and grsoup C from 401 to 500.. Is there any way I can change the dial pattern of the group to restrict the idd calls for simple way (like to...

@ucxguy, Great! Thanks for your help! BR// MO

@ucxguy, as quote "Alternatively, you can make the association with extensions from the phones - with the set based configuration feature enabled, each user could enter the correct extension from their phone." I could not find "the set based configuration feature" from the extension edit page...

@ucxguy, your information is great and help me a lot during the phone set up. Appreciated your help and have a good day!! BR// MO

Dear expert, We are going to change the M1 to UCx250. 1. My question is when I connect all 16 pcs. of M3902 to the DSM16P. How do I know the mac address of each M3902? For M3904, the mac address will show on the screen for each phone set. Should I plug in the M3903 one by one to check the mac...

Dear experts, Is it possibe to have the same extension number for InfiniteOne mobile app and the desktop phone? I could only use the hotdesking feature to switch my desktop phone to the InfiniteOne while I could pick up the calls from desktop phone. Any suggestions is much appreciated!

Hi ucxguy, Thanks a lot and I knew how to configure the program keys.

After update the software in DSM16 and setup the Avaya 1416. It worked fine.https://files.engineering.com/getfile.aspx?folder=29015ac3-bb97-4f07-8bd8-eaba6774c065&file=DSM16_update_Avaya_1416.png

Dear experts, I could not find how to setup the feature keys for Avaya 1416 in Emetrotel. Is any document or advise to help me? Thanks in advance!

1. From Ucx250 to IPO - Incoming call to IPO from UCx250, the IPO extension was ringing and I picked up the IPO phone but it showed it was still "dialling" until timeout. (please refer the attached log file. in UCx250 - Outbound prefix =8 match pattern = . (8 is the access code; destination =...

Dear experts, I tried to install the Avaya 1416 deskphone to UCX250 with the DSM16-R6. The phone just flash with the LED and "Check sum test please wait", then displayed "9036". I tested with another phone set but still the same result and displayed "A". Also, I could not update the Mac addess...