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  1. DaIPOTek

    IPO 500 Vers 11 with SIP door phone

    You need to add the SIP FQDN and Domain to the config. You can use just the IP address one the IPO LAN1 in those fields if you'd like. You won't get anything to register without something configured there.
  2. DaIPOTek

    Random reboots from 500V2. Any logs?

    Random reboots have been present in many different builds over the years with various causes. There are no historical logs you can review. Best to set a sysmon trace to log and check it after the next reboot.
  3. DaIPOTek

    Embedded Voicemail "Dial By Name" prerecorded messages in spanish

    Try sending the calls to a short code where you set the Locale to Spanish. Never had to do it so not sure if it will work but its worth a shot.
  4. DaIPOTek

    VMPRO Client R11.1 SP1 does not access to the Server even if client access is enabled

    Had the same problem. Ended up disabling referred authentication as a temporary workaround. Not the best fix but it got me going.
  5. DaIPOTek

    UC Module upgrade help

    Browse to https://[IP OFFICE ADDRESS]:7071 to ignite it.
  6. DaIPOTek

    UC Module upgrade help

    You can go directly to 11. Just make sure you have a good backup.
  7. DaIPOTek

    UC Module upgrade help

    I won't even attempt UC Module upgrades anymore, I always just take a backup and do a full re-image then restore the backup. You do need to be on site to do that with a USB drive. The best way to upgrade though is to spin up an App server and ditch the UCM.
  8. DaIPOTek

    Audio issues after upgrade

    Anyone experienced the same audio issues on the J series phones on this release and/or know if there is a patched firmware for them?
  9. DaIPOTek

    Embedded hunt group voicemail issue busy message

    Avaya has a patched bin file that fixes this. You have to open a support ticket to get it. Installing is easy it only takes a couple minutes.
  10. DaIPOTek

    IPO R11 Upgrade Glitches

    Known issue in R11.0.4.1. Follow the instructions here or do an SD card recreate. https://support.avaya.com/ext/index?page=content&id=SOLN342353
  11. DaIPOTek

    Avaya.vhd File 838.4GB

    If its Windows VM Pro you can use a free utility called WinDirStat to visually show you whats taking up all that space.
  12. DaIPOTek

    Equinox Android client voip service limited

    I've got the exact same issue. iPhone doesn't have the Voip service limited warning but Android does connected to the same IPO. I have tried with and without TLS, no difference. I'm not sure what exactly is limited since it seems to be working 100% fine other than the warning icon.
  13. DaIPOTek

    using Avaya server edition as demo on laptop with VMWare... ??

    This is how we do our customer demos. Works well. Get a cheap wireless router so you can show Equinox on mobile too.
  14. DaIPOTek

    Quick ARS Question

    Yep you've got it. It will use that as long as there isn't a better match.
  15. DaIPOTek

    New PLDS license = HTTP request failed

    Had this happen before. You should be able to upload through Web Manager no problem. If all else fails you can rename the PLDS license file to PLDSKeys.xml, upload to the Primary folder with Embedded File Management, and restart the SD card.
  16. DaIPOTek

    Equinox Android Certificate problem (work with desktop client)

    It seems like the Android app might be broken on R11. I can get it to work fine with desktop clients and iPhones, but the Android app won't connect even configuring manually. I haven't bothered to put in a ticket with Avaya yet.
  17. DaIPOTek

    voicemail pro reply all

    I think you can do this with Personal Distribution Lists in Intuity mode. [link]https://www.ipofficeassistance.com/send-a-message-to-a-group-of-people-in-voicemail-pro/ [/url]
  18. DaIPOTek

    Forwarding and TAAS

    Thank you for your replies Joe. I have not tried adding the night bell as a LDN, I will attempt that today. My issue with including it in a hunt group or anything along those lines is that they would really like to use the night service button for forwarding during the day and would not...
  19. DaIPOTek

    Forwarding and TAAS

    Sorry if this is a super basic question but I'm struggling a little bit and could use some assistance. Most of my knowledge is in the IP Office but I also support some of our CM customers here and there. A customer had a request that I thought would be easy but I'm missing something. They are CM...
  20. DaIPOTek

    Trying to split SIP trunks

    Make your line group 11 URI look just like the main group using wildcards. You can set their outbound caller id in the SIP tab on the users. Then you should be able to route that number in your ICR on line group 11 and make a user rights short code to make sure the smaller group can only dial...

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