It sounds like there might be a configuration issue with the call permissions in your Avaya IP Office system. Check the following steps you can take to troubleshoot and potentially resolve this issue:
Check User Rights: Ensure that the user rights for each department group are correctly...
I will go with Jonjr88
Note that the old Ver 11 is installed on CentOS that is no longer supported, from Ver 12 Avaya started to use Rocky Linux another opensource linux
To ensure proper audio on your SIP trunk setup without an MBG, you need to make sure that all necessary ports are forwarded correctly. Here are some additional ports you might need to forward:
SIP Signaling:
Port 5060 (UDP/TCP) for SIP signaling.
RTP (Real-Time Protocol) for Audio:
Ports...
I found some information that might help you with the Avaya equipment you’re looking for:
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://support.avaya.com/css/public/documents/101078477...
It sounds like there might be an issue with the configuration of your Expected Wait Time (EWT) calculation in Avaya Experience Portal. Here are a few steps you can take to troubleshoot and adjust the EWT settings:
Check the EWT Calculation Logic:
Ensure that the logic used to calculate EWT is...
To change the working hours in Avaya Contact Reporter (ACR), you need to adjust the settings in the ACR configuration. Here’s how you can do it:
Access the ACR Configuration:
Log in to the ACR web interface using your administrator credentials.
Navigate to the Settings:
Go to the System or...
you can achieve delayed ringing on an incoming call using hunt groups and call forwarding settings. Here’s a method you can try
- Create a Hunt Group:
Set up a hunt group with the desired extensions.
Configure the hunt group to use a sequential or rotary distribution mode.
Set the hunt delay to...
The V4 base station (700515210) is generally compatible with older V3 base stations (700511088) and as you mentioned the newer version has to be the Master or at least in front of all older versions
Hi Sheldoom
Try re-registering the phone with the base station. Sometimes, moving the phone can disrupt its registration plus ensure there are no other devices in the new location that could be causing interference with the DECT signal.
make sure all base stations are running on the same firmware.
if you are getting an MXONE 6.1
- DT690 are supported
•Max. 1000 users / Master
•Max. 20 000 users / Pari Master
•Max. 100 Masters / Mobility Master
•Max. 10 Mobility Masters / System
•When the system ID used in the installation is between 1 to 36:
Max. 1023 IPBS per Pari Master
•When the...
Hi to all,
I had a softphone "Ericsson Communication Client" that was working very nice with MD110 systems and with MXONE systems up to Ver 6.0, not working with MX-ONE 6.1
so do anyone know where i can download a softphone that works with MX-ONE 6.1 "MiVoice 2380" or any other softhone
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