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  1. dwwillia

    Micros RES 3700 Workstation 5 BIOS

    Would anyone be willing to share a copy of the latest workstation 5 BIOS? (Or latest version you have)
  2. dwwillia

    Res 5.4 Reports load Blank White page

    They are - But I was able to resolve the issue I mentioned before I had reinstalled IIS and ran a repair on Micros RES 3700 5.4 and then reapplied MR4 patch. I opened up the Prerequisite file and noticed it was here that installed the Crystal components. Realizing that I ran a repair on the...
  3. dwwillia

    Res 5.4 Reports load Blank White page

    Indexing is turned on. IIS and IIS Hostable Webcore are active.
  4. dwwillia

    Res 5.4 Reports load Blank White page

    I am not, we use screen connect. This is the only site having the issue out of 10 or so sites using the same image. It is very strange.
  5. dwwillia

    Res 5.4 Reports load Blank White page

    I can confirm that the hostfile is right. I have added the web.config file, but the issue still persists.
  6. dwwillia

    Res 5.4 Reports load Blank White page

    Unfortunately that did not work 1. Reinstalled Adobe XI, verified it works by opening PDF file 2. Verified Regional Settings set as per our other sites 3. Restarted Micros REmoting Service Report loads to a blank screen.
  7. dwwillia

    Res 5.4 Reports load Blank White page

    This happens to only one of our sites. Windows 8.1 running Res 3700 5.4 MR4. Running any report results in a blank white page instead of the report. IIS and Res has been reinstalled at this site and it has not fixed the issue. Any ideas?
  8. dwwillia

    Micros Res 3700 5.4 EM packet error

    <EVENT DATETIME="2016-10-15 13:02:04" ID="1">Receiving file "D:\MICROS\RES\EM\TRANSPORT\RECEIVE\S1_D10_C1_P910.MPZ" [1 of 1]</EVENT> <EVENT DATETIME="2016-10-15 13:02:04" ID="2">Indexing Package File.</EVENT> <EVENT DATETIME="2016-10-15 13:02:04" ID="3">Package File Index Completed.</EVENT>...
  9. dwwillia

    MICROS 3700 HEARTLAND DRIVER

    It does contain several files. You can use 7zip to extract them from the .exe file.
  10. dwwillia

    Micros Res 3700 5.4 EM packet error

    Anyone have any ideas on how to troubleshoot the following error we get when trying to receive an EM packet to a local store? Any help would be appreciated :)
  11. dwwillia

    Micros Res3700 4.9

    CathalMF that did the trick (Forgot to add commit to the end) The reason we where unlocking it is originally it would not let us change the tracking group to the new one I created. I tried unlocking it to see if it would let me - and with adding commit it now works. Thanks!
  12. dwwillia

    Micros Res3700 4.9

    In Historical totals as soon as I change the tracking group from its original value to the new tracking group I created and either hit Save or change the field it immediatly goes to a not responding condition and stays like that.
  13. dwwillia

    Micros Res3700 4.9

    Set to T or F it does the same freezing
  14. dwwillia

    Micros Res3700 4.9

    Hello We wanted to modify some tracking groups so we did the following: opened dbisql and ran update micros.trk_grp_def set ob_grp_in_use = 'f' I then went into POS configurator - Reporting Tab - Tracking Groups I copied the last tracking group I used, changed the name and added a couple...
  15. dwwillia

    3700 RES 5.4 Install - Converting Res 5.2 database error

    You will need to upgrade the database via command line DM -U [path to database]. Hopefully you will have better luck then I did last :)
  16. dwwillia

    micros RES 3700 5.0 , License Key Dongle

    There is this that I believe may help you: https://docs.oracle.com/cd/E64303_01/docs/res-5x-lrp.pdf
  17. dwwillia

    3700 RES 5.4 Install - Converting Res 5.2 database error

    Hello What I ended up doing was loading a new win7 RES 5.2 image, imported the database I wanted to upgrade and then performed an upgrade of the installation. This converted the database to mbzg2 which I was then able to backup and restore on my Win 8.1 / Res 5.4 image. Yeah the complete...
  18. dwwillia

    3700 RES 5.4 Install - Converting Res 5.2 database error

    Hello I have a fresh RES 5.4 install. When I attempt to upgrade the database of a 5.2 (Sybase 11) store I get an error message File not found. This happens during the RES 5.4 install or if I do DM -u "C:\path". Some notes: - I have full administrator access to the machine - This is on a...
  19. dwwillia

    kdscontroller.exe process using excessive memory

    mr5443 - I am not familiar with Amnesia - is it a program or part of the nightly process? I was able to resolve the issue by stopping the kds service and deleting kdsorderimage.bin and kdsorderupdate.bin - for what ever reason these files grew to be over a gig in size.
  20. dwwillia

    kdscontroller.exe process using excessive memory

    Hello We have a Micros Res 3700 (Version 5.2) site that has an issue with excessive memory usage by the KDScontroller.exe process. Normally we see 60-150 Meg's of memory usage with this service but at this one site we are seeing 1.5 gigs. Restarting the kdscontroller service causes high CPU...

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