Windows 8.1 running Res 3700 5.4 MR4. Running any report results in a blank white page instead of the report. IIS and Res has been reinstalled at this site and it has not fixed the issue. Any ideas?
1. Reinstalled Adobe XI, verified it works by opening PDF file
2. Verified Regional Settings set as per our other sites
3. Restarted Micros REmoting Service
es un poco extraño que no funcione trate de actualizar los siguientes directorios en el equipo donde se esta ejecutando
d:\micros\res\pos\reports and c:\micros\res\eo\reports
anterior mente tenia ese mismo problema y se solvento configurando todos los pasos que le mencione
si esto no funciona puede que sea un problema con windows 8
Can you check, if you have Indexing Service active ?
You can check it, if you go through Programs and Features --> turn windows features off on -----> look, if IIS, IIS hostable webcore, indexing service are active. Make them active, then restart PC.
I mentioned before I had reinstalled IIS and ran a repair on Micros RES 3700 5.4 and then reapplied MR4 patch. I opened up the Prerequisite file and noticed it was here that installed the Crystal components. Realizing that I ran a repair on the Prerequisites and after a reboot reports now work correctly.
Check your Java installation.
Sometimes, I've have issues with older versions of Java running. Also, add the the webpage of your Reports to Configure Java within the Security Tab and try it again.
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