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You're running a Unistim platform. To confirm that the troublesome phones are running SiP, double tap the services button (the one with the globe and the two horizontal arrows) on the phone, this will bring up a menu. go into Local Diagnostics, then ip set and scroll down to firmware version...

If the phone is prompting you for a user and login then it is running SiP f/ware. please can you confirm that your other working phones are running SiP? If not then they are running Unistim - the units you are having problems with will therefore need to be converted over before you can use...

Hello all please could one of the Ericsson experts on here tell me the part code for the Press-to-talk handset-piece for the Ericsson/Aastra/Mitel dialog 4225 in white. They do exist as one of our customers has sent one in for repair - unfortunately it has been smashed to bits by one very angry...

Hello all Having problems with a number of 9608's - they power-on, Avaya oneX splash screen appears, progress bar creeps along at its usual pedestrian pace, then the phone blinks and displays the following = Installing backup application. The countdown timer stops at between 68 and 90...

Thankyou FirebirdScrambler, you are indeed a gentleman. Will have a play later on and let you know how i get on. Regards Paul

Thankyou FirebirdScrambler The system is a UK market system, originally sold by BT back in 2002, i assume i need the ap-emea_400T_r21.exe file. Forgot to mention i have already backed up the database via the PCMCIA drive B on the front of the card (LD43, BKO) - Thankyou for the serial port...

Ok Phones1, thankyou for the info - i feared this may be the case. Paul

Hello all System details as follows = Option 11 single cab - SSC processor Version 2121 Release 4 Issue 00 T + I have been led to believe that this is Succession 4 software I would like to perform a full backup of the system software on the SSC - courtesy of the Mikes PBX cookbook site i...

Hello all has anyone come across this problem with the 9641G's? Its a bit bizarre as the image on the display of the phone is rotated 180 degrees (upside down). Anyone know of a fix? Thanks

Hello TelcoDog If you are based in the UK there are several firms offering a re-work/repair service for these E1 power boards. We have had some nasty experiences with the copy-pattern boards that where around 6-7 years ago -20-30% box failure rates, and loads more failures after 3-4 months of...

Hello sir Try this = https://supportforums.cisco.com/t5/voice-systems/spa525g2-reset/td-p/3276652 meant for a 525, but i have used the same process on 508's and it worked. Regards Paul

Hello Alfasud You would need to uninstall all of the channels of the DLI before revising the slot for EXTN you can do this as follows, below example is assuming a slot position of shelf 1 slot 21 = UEQ 012101 UEQ 012102 UEQ 012103 and so on all the way up to UEQ 012130 then use RSLT 0121...

just emailed you marcel Paul

Looks as though the phone does not have any f/ware loaded onto it. Believe it or not there was a time when Nortel/Avaya where sending the 12xx series out to site like this to overcome a firmware download loop problem with the CS1000's. The phone would touch the CS1K, download whatever f/ware...

almost certainly caused by failure of the E1 POE daughterboard inside the phone - as already mentioned, over time the capacitors age and dry-out. One of many symptoms of this happening are the random keys not working. We repair 100's of these a month with this problem.