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  1. activenew

    Avaya ip phone 1616 stuck on discover

    The phone is working, after enabled the gatekeeper. thank you for help
  2. activenew

    Avaya ip phone 1616 stuck on discover

    i am looking for option "clear" because now phone stored extension type sip in config file , i need to clear all config and reconfigure with ext type h323
  3. activenew

    Avaya ip phone 1616 stuck on discover

    Then don't, delete the H323 extension and replace with an H323 one. The phone does not allow me to do anything except configure ethernet or dot1q
  4. activenew

    Avaya ip phone 1616 stuck on discover

    once restart phone I press * to program then asked me password i entered passward 27238 the # again restart or give me only ethernet config menu refer to screenshot https://files.engineering.com/getfile.aspx?folder=ad542718-991e-44fe-8435-92b04df13a80&file=1616.png
  5. activenew

    Avaya ip phone 1616 stuck on discover

    I am not able to reset phone for factory ,,,once entered password it will restarting and the menu not appear in order to clear the phone
  6. activenew

    Avaya ip phone 1616 stuck on discover

    the extension configured as SIP
  7. activenew

    Avaya ip phone 1616 stuck on discover

    any insight please ? is this model require H.323 to be enabled? , because now is disabled for LAN1 thank you
  8. activenew

    Avaya ip phone 1616 stuck on discover

    Hello I have buy new IP phone 1616 , when connected to network getting message (no file server)I configured IP manually and then phone asked to enter extension and passwords after that stuck on discover 192.168.1.10 (ip of ipoffice ) how to overcome this issue ? thank you
  9. activenew

    Avaya ip phone j129 no sip proxy configure

    I made a comparison of the settings between the devices between j129 9 and j129 8 then I saw that TLS is declined for j129 9 I think after added that file the certificate has been disabled so how to resolve the certificate issue ? and return back to the default setting thank you
  10. activenew

    send message to all extension

    I added short code under programing button then press button instead of dial short code this worked for me
  11. activenew

    Avaya ip phone j129 no sip proxy configure

    yes,I saw the TLS declined in IP phone
  12. activenew

    Avaya ip phone j129 no sip proxy configure

    Thank you valuable reply , In fact I tried all this, the phone was logged when I created 46xxspecials.txt and added it to the primary folder and added the code below inside the file SET TLSSRVRID 0 thank you
  13. activenew

    Avaya ip phone j129 no sip proxy configure

    thank you Brian for reply now message changed to acquiring services note: we have IP phone j129 8 working fine the new phone model is j129 9 after update http manual now sip proxy message disappear .....now displaying (acquiring services ) thank you
  14. activenew

    Avaya ip phone j129 no sip proxy configure

    Hello all, we are encounter problem with avaya ip phone j129 during configuration getting message (no sip proxy configure) phone got ip address from dhcp correctly. is anyone faced this issue ? thank you
  15. activenew

    send message to all extension

    issue has been solved. thank you
  16. activenew

    send message to all extension

    I tried to dial short code *500 but getting message incomplete and system deny me to dial anything please advise me to achieve this task ,Is there misconfigure in the settings that I haven't add...
  17. activenew

    send message to all extension

    https://files.engineering.com/getfile.aspx?folder=1c027252-dfd7-479e-8934-89c80b721bed&file=group.png
  18. activenew

    send message to all extension

    thank you for reply I tried to create group and added all extensions as members to this group and make short code with dial paging feature , but when dial short code the phone not allow me to complete a code and when dial group number all extension is ringing but if any user answer the...
  19. activenew

    send message to all extension

    Hello everyone is there any feature or short code to open speaker to all extension and broadcast message to those extensions thank you

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