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  • Users: eh85
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  1. eh85

    Aloha Price Changes & Comps/Promo's

    Sounds like you need to clean up your promotions. Isn't it much easier to just do $1 off throughout the day, normal HH pricing during HH, then back to $1.00 off once HH ends? Why try to run double promotions for items during the same time? Just causes headaches. Just setup an event to run...
  2. eh85

    ALOHA Declared tips not writing to the trans.log

    Aloha POS Quick Service 6.7.54 (also tested on 6.7.63) CFC Version 13.9.0.8812 We use global jobcodes for the majority of our locations and if a location wants to modify a specific one we would version it off to that store. Issue we are beginning to see is that we have our jobcodes no longer...
  3. eh85

    Aloha RAL

    Whats the error that shows up when you can't start the service? It should write to the event log. Generally if a service cant start its tied to some dependency outside the actual software. I guess the first step is clarifying what you mean by "service not starting" are you referring to the...
  4. eh85

    Aloha SECLVDT.DBF

    Hey Ross, Do you have the seclvl.dbf aswell? Reason I ask is because I already have ID 3 created on my test setup so I dropped the details into my setup and rebuilt the cdx and tdx files and logged into EDC and was able to settle fine. The function number for settling is 28016
  5. eh85

    FILESERVER RECOVERING PLEASE WAIT!! LOL

    Regarding the crash, Check and make sure RFS service has the correct username and password associated to it on the BOH that the FOH also uses, the access denied error could be due to a username being locked out or some sort of permission issue where RFS is not authenticating Post the debout...
  6. eh85

    Orderpoint

    FOH Com is located under store settings in the system tab, but if orders are actually being displayed that won't be the problem. Can you clarify on what exactly is going on? They swipe the card on the display but the cashier side is not receiving it? What model are you using?
  7. eh85

    Aloha Basic Labor Scheduler

    Aloha does not have any setting to limit or purge information from Labor scheduler, if data is being removed I would start by looking at their winhook and seeing if they have commands used to remove data and then move to windows scheduler. You can check debout.svr to see what commands are being...
  8. eh85

    Grind.exe malfunction

    post the debout.svr...I have a feeling there's a missing gnddbf30 in a prior dated sub that is causing it to hang up. If you don't want to post it then check the debout.svr right after EOD when grind is firing and it will give you what dated subs its attempting to run grind on.

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