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k thanks

All of our offices have avaya IP office and all of our hardware is the same but something is different with this particular office @ 10.33.33.0. They can dial everyone's office extension except one particular office at 10.2.2.31. What sort of things should I look for? The system has been...

I assume by default there is no logs turned on or is there? I needed to track down some incoming calls yesterday but I couldn't find a log for it. Is it possible to turn on such a feature so we can keep track of everything going in and out

Recently upgraded two people from 2003 to 2010 and the calender items (in public folders) are not listing any events past the following week and for the entire year. If you close outlook and reopen everything goes back to normal for a while but reverts back to the same problem. Of the two I...

smokinjoe2938, that works. I guess what this is doing is saying any inbound call that matches this # is directed to voicemail or null whichever I prefer. Nifty. Is any of this documented anywhere by any chance?

Adding the number to the incoming call route, didnt work. Tested with my cell phone and I was able to call in

I do have the # and without having to contact the phone company how can I block an incoming caller on IP Office R8.1 Thanks

So just out of curiosity how would you log calls anyway? Just occurred to me anyone could call unauthorized #'s for all I know without our knowledge.

Good point. Will try this

We have a fax # calling to our main line but there is no id on the screen just has a name. By any chance is it possible to log inbound calls to find the # so it can be blocked? This is for an Avaya IP Office 500

Thanks for the help!

Looking over stuff should be able to copy the Accounts, Greetings, Names and WAVS folders in the C:\Program Files\Avaya\IP Office\Voicemail Pro\VM. You also need to Export the call flows (under file) which I am guessing can be done from launching VMpro client>File>export. And since the old...

Was just curious in case the question came up. One of them is already a VM the other one is on a desktop. The one on the desktop is for a small group of people maybe 60 or so? The other is for the entire company. Both are the same versions from what I can see , 8.1.9203.0 It doesn't have to be...

We have to voicemail machines that are running on XP that need to get upgraded badly. What all is involved in moving one from XP to Windows 7? Would be wise to virtualize it or run it on a dedicated workstation?

No we need to get the IP offices off of our XP machines lol

Cool thanks. The export gave us info for all the avaya ip offices I think which is fine

snowman50 That was very helpful thank you. Gunnaro The export only shows Configuration, Huntgroup, License, Short Code, User. I do not see anything else

No. This morning I needed to assign a direct line to an extension and it just occurred to me how would I find a free line or even a free extension without having to go through every one of them one by one? Specifically what I was doing was setting up a fax line to our fax finder. So the existing...

We have Extensions that are tied to phone numbers for direct lines but there are hundreds of them and we are now approaching 1000 direct lines. No one has ever properly labeled them so we don't know what goes to where. The biggest issue is there are a ton of direct lines that go to fax...