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Our Sales Rep applied the security patch that chrissylaf suggested and he hasn't had any problems since. Thanks for all your help guys. AM

It does sound like a virus. He is in the process of trying this out, thanks for your help. I'll let you know what happens. AM

One of our sales guys' PC keeps restarting, this is the message that appears before it restarts - c:\winnt\system32\lsass.exe was terminated unexpectedly with code 128. He has run a virus scan on the computer this found nothing. He also downloaded the Sasser virus removal tool and ran this...

Thanks for your help. I'd appreciate it if you could give me the article number. We applied service pack 3 to exchange but this has not made a difference.

The out of office autoreply does not work for three of our users. They are on the same exchange server (2000) as everyone else. However if I add a rule to reply on incoming mails it will autoreply. Has anyone any ideas?

Hi, For some strange reason when I try to save a file in "Paint" the save message is in a different language 'Guardar cambios a untitled'. I have checked the regional settings and they are set correctly. Has anyone any ideas? Thank you for your help. QWERT

Hi Penny, That worked for me thank you for your help. Gwen

Hi, A user was working on a spreadhsheet and lost there connection to the server. Now when he tries to open the file he gets a message to say that the spreadsheet is already opened, so he can open it in read only mode or be informed when the spreadsheet is available for editing. Please can...

Hi, Maybe someone can help me. I am having a problem installing the drivers for HP2200 printer to an IBM A20m portable PC running Windows 2000. When the installation is nearly finished I get this message - Printer is not installed. Access denied. I am logged on as administrator of the...

Thank you btoh for your help. Dreamboat's solution worked.

Thank you I'll give both a go.

When I open an excel spreadsheet the sheet opens but you can't see it. When you close it you are asked if you want to save any changes made. Anyone have ideas why this is happening, I'd appreciate your help.

I'll try this. Thank you

It only occurs on laptops. The hardware has not changed and is not upgraded. After deleting the protocols they may or may not reappear in that they don't reappear everytime they disconnect their laptops from their docking stations when they leave the building to travel.

Yes the TCP/IP protocol entry deleted is identical to the one left behind. After deleted the extra entries I am left with one TCP/TP entry for the IBM NIC and one for the modem.

Their adapter is an IBM 10/100 Etherjet cardbus. They also have an internal modem.

They have always had the same NIC. It doesn't happen every time they try to connect.

Our sales reps connect to their mail over the internet, but on a number of occasions they have called to say that they can not connect to the internet. On investigating the problem we have discovered that within Network Neighbourhood there are duplicate occurrences of the TCP/IP protocol. When...

Hello there I try to use to Package and delpoyment wizard for creating the installation CD for my application but hten when i do that i run through an error called ******.cab file cannot be created see if u have proper access to destination or disc not full.Can anyone please let me know how i...