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For some reason our Auto Attendant stopped working. Inbound callers can hear the Auto Attendant but when they select an option nothing happens. Please assist. Thanks

Run the command "CP SERVICE DAY" did the trick :)

Phone's are set up in a ring group, only ringing when dialed by extension. If dialed from the outside number, rings then goes to voicemail but does not ring on the actual phones. Any suggestions? Thanks

We pulled a CSR record for our PRI and it shows all the numbers that are associated with our Mitel. Although, there is one number that remains a mystery and does not show up on the CSR. The number can be reached by extension and from the outside. To confirm that the number is on the PRI, I...

Yes the display, what should I look for on the ARS Thanks

Access denied when dialing 1800, not sure if problem is on the Mitel or Telco, Any suggestions? Thanks

System is Mitel 3300 V.6.0 SP3 Voicemail is ESNA V 8.5.12.1711 Thanks,

This is only happening with our Agents If dialed my name, goes directly to voicemail and if dialed by extension, it rings through. Any suggestion Thanks

We have a Ring Group x5200 that rings to 5 phones at the same time. They would like to add voicemail. How do I point the Ring Group 5200 to VM Box ? Thanks

Thanks for all your help. The problem was the Headset :)

This beeping just started out of no where. Any idea? Thanks

I did a Locate Number on that DN 5752 and its a None Prime Broadcast Group. I also found it under Multi-line appearance group. Should I delete it from there as well? Thanks

I tried that and I received a popup that the Directory number is used elsewhere Basically, I went to the System Speed Call and added the DID 5752 that the 1800# points to as the Speed Call Number and added the Path 2824 as the Actual Number.. Any idea? Thanks

Currently we have a 1800# that points to direct dial number that is programmed on one of our phones . I want to point that Direct dial DID to a Path and use a Skill Group instead. How do I go about making the change: Is it simply removing the direct dial number off the phone and adding it as...

How do I route the Hunt group to VM? Thank you

Mitel 3300 Release Level 6.0 SP3 were using ESNA for Voicemail Thanks

Currently, one of our main number rings to a hunt group. Is it possible to set up voicemail on a hut group? if yes, how? Thanks,

Billz66: You got it! 5440 was an interflow on another Path. Thank you all for the help.

Software version 6.0 SP3 Digital Trunks Trunk Attributes: Absorbed 0 Inserted: blank

KwbMitel, I did not find 5440 Path in call rerouting always