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How to set up Voicemail on Hunt Group
- Thread starter dan737
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- Thread starter
- #3
Ok that simplifies things
Normally I do not like associating MB's with Hunt groups as it makes turning on lamps very difficult.
The ESNA VM has lots of ways around this limitation though.
If you simply route the Hunt group to VM you can create an associated MB.
In the VM you could associate it with and do whatever you want with it from there.
**********************************************
What's most important is that you realise ... There is no spoon.
Normally I do not like associating MB's with Hunt groups as it makes turning on lamps very difficult.
The ESNA VM has lots of ways around this limitation though.
If you simply route the Hunt group to VM you can create an associated MB.
In the VM you could associate it with and do whatever you want with it from there.
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #5
Hi Guys,
Just piggy backing on the previous question, how do you route a mailbox to a specific users mailbox?
Just say I have hunt group 1111 and want it to divert to the mailbox of user 1234 when unanswered, how do I specify the mailbox?
Any help appreciated. Cheers
Just piggy backing on the previous question, how do you route a mailbox to a specific users mailbox?
Just say I have hunt group 1111 and want it to divert to the mailbox of user 1234 when unanswered, how do I specify the mailbox?
Any help appreciated. Cheers
JCCDM
is it embedded or Nupoint
- we normally reroute to an acd path with SKG set to q no agents and nterflow 1 sec to a name tag hunt group
name tag hunt group is *EXT where EXT is mailbox
this works ok for embedded
for nupoint you can add the group ext as an associated number
BUT with Nupoint if there is any nametags involved in the call flow it is that number that has to be set as the associated mailbox
If I never did anything I'd never done before , I'd never do anything.....
is it embedded or Nupoint
- we normally reroute to an acd path with SKG set to q no agents and nterflow 1 sec to a name tag hunt group
name tag hunt group is *EXT where EXT is mailbox
this works ok for embedded
for nupoint you can add the group ext as an associated number
BUT with Nupoint if there is any nametags involved in the call flow it is that number that has to be set as the associated mailbox
If I never did anything I'd never done before , I'd never do anything.....
Thanks for that Billz66, it is an embedded voicemail so I will give it a go setting it up with the name tags.
Saw the reply on the other post too... half my questions on here involve asking for some sort of documentation haha
Cheers, Justin.
Saw the reply on the other post too... half my questions on here involve asking for some sort of documentation haha
Cheers, Justin.
@JCCDM - It is best to start your own thread as OP(dan737) is emailed on each response and your issue is unrelated to his.
Be cautious with Nametag groups. Once a nametag always a nametag. If the terminating mailbox is used as an autoatt or the caller tries dialing out via zero, the call will ALWAYS associate with the nametag and will not route properly thereafter.
**********************************************
What's most important is that you realise ... There is no spoon.
Be cautious with Nametag groups. Once a nametag always a nametag. If the terminating mailbox is used as an autoatt or the caller tries dialing out via zero, the call will ALWAYS associate with the nametag and will not route properly thereafter.
**********************************************
What's most important is that you realise ... There is no spoon.
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