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Thank you for the info

Instead of getting a new IP 500 couldn't I erase configuration and reprogram from there. Can I transfer the file that is on my laptop to the unit so I don't have to reprogram the whole thing' Thanks

I have a customer with a IP office with embedded voicemail that had been working with notification but stopped a while back. I tried setting it up with different ip address and ports. When I watch the monitor it comes back with no starttls and R-7 doesn't have a box to check. Do I have to up...

I set up for gmx and it's working now. Thank You for your help. I did learn somethings. That I might not use again I'm supposed to be retired. What are you going to use when gmail quits?

I get into system status but I don't see how to ping. Monitor is working. I can ping from my lap top using cmd

I did enable "less secure apps

I decided to go to gmail and that doesn't work either. I used smtp.gmail.com with server required authentic checked and starttls checked and port587 with user name and passsword. That did not work. They have Comcast for internet. I used default gateway 10.1.10.1 with dns...

I have never done a monitor test before. What is involved please.

I'm trying to set up voicemail to email on a ip 500 basic version 11.0.0.74 using GMX. I tried using (smtp) mail.gmx.com port 587 starttls with and without server requires authentication and it will not work. I also tried doing it with port 465. With the GMX I enabled access via pops & imap...

Thanks for your help. Have it working

Hit a wrong button. Is there a forum on how to do it. Thanks

I have never done recreate SD card before. I just ordered a SD card reader and am supposed to get it tomorrow. Is there a

I have not installed ip office for a couple of years. {semi retired } I am trying to install an IP 500 Basic for a friend and Manager will not open. My Manager is 11.0.04.0.0 build 74 and my SD card is 11.1.0.0.0 build 237. Avaya would not sell me a SD card so I got one on ebay. Every where I...

All of the lines are assigned to AA1. I also noticed that attendant answers saying answering by operator and transferring. Then it goes to the night message. The manual says that this is caused by the hunt group 7 extensions are wrong. I've checked them an they are correct. Day messages work...

I have a customer with partner vs mail 5. He has tried to change the night greeting and it records and plays back when prompted, but it doesn't work when night service is on. It still plays the old greeting. I have tried changing the greeting my self using the partner programming book following...

I have a Partner ACS R7 with a 2 slot carrier with a 206e card added. When on any line and another call comes in the customer hears the other line ring until caller ID is done. I have tried two different R7's with the same results. Can the carrier or 206 card cause this problem. There are no cos...

I forgot to respond to your suggestions. I have installed a replacement 4 x 16 unit and it is working fine. Thank you all for your responses.

I have ordered a replacement cics with 7.1. would using the memory card save any programming time or would it be better to start from starch.

I typed in wrong Version it is 30AIho3-nat

The version # is 310A1IH03-NAT