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....Is it service affecting?

.............What Services to I restart?

I have added devices to the AES Group to be recorded - Administration - Security DataBase - Devices - Add Device and appply - Device Groups - Select All - Apply and confirm ................but NICE does not see them. How do I restart the AES Services ?

Got it. That is what I figured....thank you for your responses. I appreciate it

So that means if they answered a bridged appearance call and put them on hold......the primary telephone user sees that call and picks it up and it disappears from the person who has the bridged line. What if it happens when no one is at her bosses desk and she answers the bridged line...puts...

What happens when a user has a bridged appearance they out them on hold it hangs up instead or when they transfer them back to her it sends them automatically to voicemail without ringing ?

thank you...I will make the change and try it again.

Station Application Dial CC Phone Number Trunk Config Dual (Page 1) Extension Prefix Selection Set Mode 454-8305 EC500 - 7246500113 aar 1 Station Appl Call Mapping Calls...

I setup EC500 for an extension and setup the off-PBX Mapping but when I call........it says...........you have reached a non working number an when it is activated and I test it and when it is deactivate it, it works normal. It is a 2410 (If that means anything)

Thank you !

Thanks for your response . Do you need liscenses to run XMOBILE? EC500? Is the configuration setups different? Where can I find ?

What is the best way to clear/remove AVAYA alarms.....

First what is the difference? Is one to use more of an advantage than the other ? I know there is a way but I think i know how also ....we know how EC500 works .....is it possible to program the Pbx ....so when you make a call from your cellphone ....the person receiving the call thinks it...

Hello everyone, Can someone tell me what does it mean when you place a * in front of the description line/name of the extension? Are there any other symbols you can put in front? What do they mean or is it in the CM Admin Manual? (Example: *Kent, Clark)

412-801

Good Day... Our current 4 digit dialplan has the number nine(9) used as a FAC...and it is also what we use to dial out as well. Dialed string - 9 Total Length - 1 Call Type - fax I just researched our DID Inventory and we have some DID numbers that we can use (xxx-xxx-9700). How would I...

Does anyone know what this means.. DEBUG 7244 OneXAgentHttp.NetworkConfig Invalid SSL certificate: CN=oxacm.avaya.com

Thank you. Is it possible to activate your extensions Speed dial buttons on your extension through Telecommuting access? I have setup a lead announcement in a vector for her to record if something arises to alert the callers of a crisis before it goes to the helpdesk. I setup the...

yes

Is there anyway that I can create a VRT with Four(4) digit extensions and when someone enters that extension, it dials that number ? (like a department directory)