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Just got this back from IT person at the school; you are correct in that all the phone stuff is on the 10.0.15.0 /24 network. I have to configure my computer (that you are accessing) to a 10.0.8.0 / 24 number to be able to see the ip-office device. I also agree with your tech that my network...

Thanks for the reply nnaarrnn, So I did not include the LAN 1 or 2 settings, just the IP Route info previously. Didn't want to make it any longer than I thought needed until hoping someone would reply to give more info then. LAN 1 IP=10.0.15.254 Mask=255.0.0.0 with number of DHCP IP addresses...

Hello all, A couple years ago we installed a Valcom Paging system for this school & thought they got things resolved connecting to their Avaya 9.1 Preferred Edition from the venders that installed the Avaya. We are using Valcom VIP-822 & Valcom ACS devices. The 822 is a SIP device that's used to...

Thanks Dexman, Yes I already communicated with Mediacom before making my post. The lady from tech support really seem like she was trying to resolve. Funny thing she even said on two of my locations she said the Caller ID was disabled on their end & re-enabled, but the Caller ID worked to the...

Hello all, I know these Partner ACS system like the back of my hand, but running into an issue with one phone line provider. Have now three different customers reporting no caller ID, went to one location with single line phone & caller ID works. Switched out their 509 processor, still no caller...

Thanks again Tom, Yes I looked everywhere & can't find any email. Went back when he posted here for it & reregistered for it, thinking maybe he may still get something. Thought also if he may still be interested with the wonderful world of the IPO, still may visit this site from time to time &...

Thanks for the update Tom [sad]

Hello all, Had to reboot PC & laptop this morning, usually first thing I open is this IPO Toolbox. www.tek-tips.com/viewthread.cfm?qid=1807123 See it decided not to work again, thread I attached is from me three years ago & hoping Geosmith seen it back then & will see this again now, to...

Hi TamaSherpa, Did you ever get this resolved? We had to do an upgrade for a customer & now experiencing the same issue. They however can do the download, everything works fine after it's done, but when logout/close, still get the popup whenever logging back in. Some users don't have...

Westi, You were 100% correct, after provider read what you gave me, he said you are correct & was going to check his side. After his changes, says it's now 100/full. Thanks again

Thanks budbyrd, The provider did mention that, I know I used a brand new 15' Cat 6 patch cord, but anything is possible. I will see if my contact on-site has one to swish out (one hour/one way for me to try) Will let you know if works

Thanks Westi for fast reply & answer. I relayed word for word your reply to the provider & see what they say. Have a good weekend

Hello all, Have a 11.0 Essential mode system just switched providers to SIP phone lines, from PRI circuit. This appears to be a fairly newer provider & sometimes I wonder if they know what they are talking about. SIP has been up & working for sometime, but has an occasional outages. SIP provider...

Thanks snowman, Didn't see that in the System Preferences under the General tab, Max call record length, I was always looking under Housekeeping. Dropped that down from default 3600 to 2000 seconds. That should make them happy. Don't think they would like the queuing idea & sounds like most...

Hello all, Have a VMPRO system at a City Hall that has a water department & their phones ring constantly. Only three staff to answer so numerous times calls end up in a mailbox that they check as much as they can, also copies to an email. They are wanting the mailbox to be full after around 33...

Thanks for the response IPOTS, I eventually figured it out if anyone was wondering & how. Have my LAN2/WAN set to their 10.x.xxx.2, plugged into their ONT device. IP Route configured to IP of the 199.xxx.xx.xx same mask as LAN2's 255.255.255.0 & Gateway to 10.x.xxx.1 with Destination LAN2 SIP...

Hello all, Been battling just trying to get my customer's 11.0 IPO system to switch over from a PRI circuit to this newer provider's SIP trunks. At first they said they would help out, but now saying just will help after seeing it register. They're telling me & have it configured this way, need...

Hello again all, Been told this week to install this Konftel & been trying to make it work from my house to my office's test system. It would be basically the same setup as my customers. IPO at my office, office has public static IP, have working J179 working at my house, but can't get the...

Thanks Shaun E, So you have your 300Wx & DECT R4 on your home IPO, but does it work outside of your home IPO on a different network? Please, if so could you tell me the settings used? Just got the 300Wx & DECT 10 in & have it working on my test system on same network, but will need it working...

Thanks IPOLackey, Yes at the IPO side have firewall & everything very secure. We are going to get the IP Dect 10 base station for the Konftel, so what you are saying I should be able to make work at the remote location? Boss went ahead & ordered everything & was going to fully test/find out if...