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  1. Olan263

    3 beeps on out going calls

    Thank you Derfloh
  2. Olan263

    3 beeps on out going calls

    Programing uers ing ip office trouble shooting issues and stuff like that. I want to learn it like the back of my hand lol.
  3. Olan263

    3 beeps on out going calls

    After being on a call with avaya and the help from everyone here we found we out our sbc was down and we are on the secondary connection. The server is fired and trying to get the back up going is creating more headaches. Thx for all the help everyone. If any one has any training videos or...
  4. Olan263

    3 beeps on out going calls

    I'm still learning this new voip system we just switched to it a month ago. I had crash course training on this so please bare with me.
  5. Olan263

    3 beeps on out going calls

    tracehttps://files.engineering.com/getfile.aspx?folder=0bfce12a-1542-4ae9-8000-04e77badce0b&file=logs_20190716_103346_(2).txt
  6. Olan263

    3 beeps on out going calls

    more
  7. Olan263

    3 beeps on out going calls

    I will post more tracehttps://files.engineering.com/getfile.aspx?folder=321b56ee-b2f4-441f-a6ce-459331abea6e&file=logs_20190716_101437_(0).txt
  8. Olan263

    3 beeps on out going calls

    I did default the filters targeting ARS. I did a few test calls yesterday and phone numbers ended in 1380 at 10:19 am, 4569 at 10:20 am and 6879 at 10:21.
  9. Olan263

    3 beeps on out going calls

    Here is the logs https://files.engineering.com/getfile.aspx?folder=05b91e91-c147-4a15-ba85-3d504c0be449&file=logs_20190716_103407_(3).txt
  10. Olan263

    3 beeps on out going calls

    I've checked and everything looks correct, I was trying to set up a block list and deleted all my changes and its still happening
  11. Olan263

    3 beeps on out going calls

    When we anyone tries to make an out going call we get 3 beeps and a message saying waiting for line then the calls connects. Has anyone had this issue and if so how did you fix it?
  12. Olan263

    Block phone list

    I found this online "IP Office: How To Block Or Route Anonymous Or Unknown Numbers" but I'm not able to get it working does anyone have any thoughts on this. I'm running Avaya IPO office.
  13. Olan263

    Adobe Reader attachment issues

    Need some help! I have a user who can not attach adobe documents to an email I went through the preferences and everything looks right but when the user tries to attach a form to their email this happens (see pic below). what am i doing wrong?
  14. Olan263

    Avaya Cms script/task scheduler

    Thanks for your help, I was able to create a bat file and now it works somewhat. I'm reading that schedule tasks hasn't been working the same since windows 7.
  15. Olan263

    Avaya Cms script/task scheduler

    I checked into the error and it has something to do with when the task runs and expires and I change the expiration time by about a minute and I still get the same error. I'm thinking windows 7 and cms don't like playing together.
  16. Olan263

    Avaya Cms script/task scheduler

    I tried that but now I'm getting this error Task Scheduler failed to start instance "{bfff9f95-902b-4592-8b3d-0785f8ee1692}" of "\Yesterday" task for user. Additional Data: Error Value: 2147942402.
  17. Olan263

    Avaya Cms script/task scheduler

    Hello everyone, I've been appointed to take over the phone systems for my company and have been doing ok so far but I've hit another bump. I wrote a script in Avaya cms and I would like to have it run automatically using task scheduler but i can not get it to run. I keep getting these errors...
  18. Olan263

    Avaya help

    It worked thanks a lot. I had a coverage path already set up that I used to I didn't have to create a new one
  19. Olan263

    Avaya help

    Hello everyone, I've been appointed to take over the phone systems for my company and have been doing ok so far but I've hit a bump in the road. I need to take a user extension or agent-login in Avaya(running avaya site admin 6.0) and change it into a virtual station. I know this is not a easy...

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