Hello
We have IPO and ACCS as contact center , what would be the easiest way to get a list of ACCS only users , and another one for the Equinox only users ?
Thanks
Hi all
anyone knows What is Avaya Roadmap or reaction for Microsoft ending IE 11 support bu 15 June 2022 ?
How the ACCS CCMS (which is only compatible with IE ) will continue to work and be supported from Avaya side , what kind of risk we have here ?
we are running ACCS 7.0.1
Thanks
Hello
is there any limitation or concerns on using the IPO System status application for monitoring purposes if we have it open/used by multiple admins at the same time ?
is it true that only 1 instance is allowed at a time or is that just an Avaya recommendation ?
BR
I did changed the vector number value in the csv file I exported
but when I tried to import it again , the Columns arrangements wasn't the same as ASA import template , Please advise ASAP ?
I have done Export for list VDN xxxxxx count xxxx inot csv file
can you please tell me what shall I do next in ASA to get the vector number value changed to whatever I need ?
Thanks
I would like to change the destination vector number for a huge range of VDNs (about 2000 DIDs), is there away to do that by a faster way , other than changing every single VDN !! I know its possible via Export/import which I'm not familiar with ?
Thanks you
Thank you
but this also shows that the IP Phone Gatekeeper IP address only
I understand that the Ip Phone register to CLNA card , am I right ? so I believe I shall see the Gatekeeper address should be a CLAN card address in the PN , or may be Im understanding the IP Phone registration in wrong...
How can I know which CLAN board to which a specific extension is registered ?
I have tried the status station command and found that the fswitch end is set to the IP address of the Procr card , what is that mean ?
Regards ,
can you please guide me on how to download and get this App called QueryPhone mentioned in that thread
thread690-1603417: Associated Extensions/IP stations to CLAN
Thank you
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