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Currently, I have an ARS table set up to automatically dial the International PIN code for all international calls. 0NSi2015676883"@(SIP SERVER ADDRESS)"Y,,7872# This suddenly stopped working, and our SIP provider has no answers. Is their an easier way to have users dial the PIN code...

Thank you DaIPOTek. Where can I find the coverage answer time? EDIT: Found the Coverage Time :) Also, if option 5 rings the group which contains 115, will covering extension 621 ring as well? Or do I need to configure monitor group and coverage group on 621?

Have a situation where option 5 off of an AA rings a group (504) that includes EXT 115 I would like to program a button on an another extension (621) that will ring once 115 rings. Would Coverage Appearance work in this situation? If so, is configuring a button for Coverage Appearance on the...

Wading through the tons of wiki documents on the Sangoma website, it appears that the Polycom needs to have one park button created which will send parked calls to the next available park location, and then you need to have multiple park retrieval buttons. So if a user has 3 parking spots, they...

Trying to configure a call park button that can place a call in park and be retrieved by the same button with FreePBX. This is simple for Yealink. Anyone have any tips?

Thanks, I do understand the system will reboot after expiration of license. However, we are having an issue with one particular NS700 where a reboot after a license expiration, locks up the unit. All digital phones freeze, and we are unable to log in either remotely or locally. Only a hard...

Once I delete a TEMP license from the NS700, is there a way to reset the Activation Key page to reflect the new feature amount without having to reboot the PBX?

Mike, a million thank you's. That was the code. It worked. Can't thank you enough for helping out. And a big thank you to everyone else who lent some of their time to try and help me.

I noticed that if I looked at the properties of the multi region UMC, the TARGET field's address ended in "01 My USA UMC ended in "02 So I changed this to 01 and the *PCCKXTDA* programmer code worked. But I also get the "this program was not installed correctly" error.

Well, I am one step closer. I found the multi region UMC installer (7.8.1.1) and installed this. I am able to log in with *PCCKXTDA* which gives me access to the Sales Company Level where the RE-SENDING timer can be found. However, when I try to connect to our PBX I get an error that "this...

Thanks Mike, unfortunately that does not work either.

Does anyone have the developers code or sales code for America? Or the multi region install of the UMC?

I am not using INSTALLER to log into the developer account or SALES level. I need the programming code for the USA - *PCCKXTDA* does not work in America.

Wouldn't I need to install the region free UMC and not the US based installer?

Nope, no space. *PCCKXTDA* does not work in the US.

But I just showed you in the picture that I attached that *PCCKXTDA* is not working. http://files.engineering.com/getfile.aspx?folder=5469155a-a8d7-4d4b-a090-fc62b90e01d1&file=PCC.png

Where am I putting *PCCKXTDA*??

I'm so confused. I get an INVALID PASSWORD OR MODEL TYPE error when I use *PCCKXTDA* instead of INSTALLER.

Yes I can connect using INSTALLER

INSTALLER does not work. The re-sending option is not available to INSTALLER. In the above picture you are entering *PCCKXTDA* instead of INSTALLER.