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Avaya Coverage Appearance?

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raist3001

Technical User
Jun 11, 2013
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Have a situation where option 5 off of an AA rings a group (504) that includes EXT 115
I would like to program a button on an another extension (621) that will ring once 115 rings.

Would Coverage Appearance work in this situation?
If so, is configuring a button for Coverage Appearance on the phone enough programming? Or must I also configure elsewhere in manager? IPO500
 
Coverage appearance should work fine. You might want to adjust the coverage answer time on X115 to give enough rings there first.
 
Thank you DaIPOTek.
Where can I find the coverage answer time?
EDIT: Found the Coverage Time :)
Also, if option 5 rings the group which contains 115, will covering extension 621 ring as well? Or do I need to configure monitor group and coverage group on 621?
 
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