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Depends on the chassis and verion of 8.1 See the official note below: ! WARNING: Installing PCS14 and earlier control units PCS 14 or lower units must first install Release 8.1(65) (or higher 8.1) or any Release 9.0 and then upgrade to Release 9.1. Care should be taken to ensure that no calls...

You can go with Analog or SIP. Algo and Bogen are all compatible. Analog is easier if you have analog ports on system.

I agree to a point :) I always set it as static before finalizing install and agree on that. The situation where it got me is recently I've been pre-programming a lot of systems for techs to take out. I get everything going but with smaller installs (up to 20 sets) IT guy is typically not...

Sad thing is, DHCP is a very basic thing and should work as programmed. Rather then questioning why IP Office has a long standing bug where it looses hunt groups we have become accustomed to working around the bugs and question why it wasn't set as static, almost as if it's the IT guy or...

I've had this happen many times with different systems on 9.1.7, I'll try the non DHCP route. Thanks for the advice.

Changed the Auto Attendant name from DayAA to AA and it worked. There is definitely a bug in 9. Thanks again guys for the help, I spent a couple hours on this yesterday and with that info I had it working in 2 minutes today.

Thanks so much for the update, I've already spend so much time on this and was at a loss. I'll try these in the morning. I usually use the exact same AA names for clients with the same basic needs and it's the first time I'm seeing this problem. I hope it works, if it doesn't work I might also...

dOOner62, I'm having same 'Number Busy' Issue. Incoming calls also do not go to Auto Attendant. Recording AA works, *17 and VM also works. I've done many embedded systems before but this is my first version 9. Any update on your situation?

As mentioned by sNNNeaker the One-X mobile app is not a Softphone and works over regular phone lines by Twinning (not basic forwarding) to the cellular / other phone. You could just setup a SIP extension with a Softphone which is built into any Android phone with the latest version of the...

Correction: There is an app that looks like a mobile phone with a circle underneath it, click that and set 'mobile' if you have your mobile number previously setup through one-x portal or select 'custom phone number' and enter your mobile number including any digits for a line out from the...

Hi AvayaLove, When you first log into the mobile app on your phone you need to set your 'location'. There is an app that looks like a mobile phone with a circle underneath it, click that and set 'mobile' if you have your mobile number previously setup through one-x portal or select 'custom...

@IP Guru, I agree setting up a VPN setup is ideal. I think in Fryman's case setting up a basic remote extension is a good first step and if the password for users is not 1234 then all should be fine. @ tlpeter, thanks for the info never bothered to test a 16xx and didn't realize they work remote.

You need a 96xx series phones the 16xx won't work. Get the phone to work in the office first and assign correct User that you have previously created on the first boot of the phone. To get it to work outside the office: You need to obtain your public IP address at the office. This should be...